Hotel Green Top

Worst hotel I have experienced. Rooms was nothing short of a horrifying experience. The condition of the rooms, lack of basic facilities like electricity, and the unavailability of the room category we booked through Yatra. Toilets were not cleaned after the last checkout, we could see urine marks and spitting marks. The bed linens were not fresh and were badly stained, and they refused to clean the bathrooms even after repeated requests. The behaviour of the entire staff is unimaginably rude.

One of the best places to stay. Excellent rooms, scenic views, services, hospitality and food. I have been visiting every year for last 4 years. Every time now I stay in Greentop hotel. I highly recommend visit to Patnitop, Jammu in hot summer. Highly safe , peaceful and fun.

We stayed for a day at the property. At first, we found the property great, better than what I had seen in the pictures. Then came the agony. The room was full of spiders, and all rooms in that category(and on that floor) had the same issue. They offered me another room(lower category) but refused to compensate for the category change. Instead, when I asked for a category upgrade(generally what good hotels do), they asked me to pay INR 2500 extra. That was unfair! After a lot of insistence, we finally got the free upgrade, but our evening was spoiled. Even with the room change, there were issues with toilet jet leaking, door not getting locked, etc. In a nutshell, the maintenance of the rooms was poor. Overall, the food was okay and the ground staff was nice. The management needs to learn how NOT to irk their guests.