Utente ospite
31 gennaio 2023
1: Unfortunately I am writing quite a negative review about this place. Firstly we booked a room in advance, and expected wifi and aircon, as specified. When arriving at the hotel we were greeted extremely poorly. We were then put in a room on the only floor without wifi, after highlighting this we were eventually given a router. However, this wifi was so poor we could barely send one message. Making it extremely difficult for us to sort out travel arrangements for the following morning. The staff did in the end, help us find a tuktuk. When we got back to the hotel, we discovered the bar, which never opens (despite the listing) and the cloudy pool, in which we couldn’t even see past our knees. We went to have a shower, and found both of the towels where blatantly dirty (see attached photos). After asking for two new towels the staff did retrieve two clean ones. Clean towels should be the bare minimum in any hotel. The beds were big but the most uncomfortable beds we have ever slept on. The toilet was leaking onto the bathroom floor and they started cleaning very loudly directly above our room at 10:30pm, whilst we where trying to get to sleep. On the right hand side of the bed the light didn’t turn on. The only advantage is it’s one of the cheapest places to stay in this area however we would recommend spending a little more to stay somewhere nicer.
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