Hotel in zona LensCrafters, Pasco County

Anche se la stanza che abbiamo soggiornato era molto pulita e i letti confortevoli, l'hotel mostra la sua età. Il tubo aveva chips in porcellana, e la tenda del doccia era difficile da chiudere per impedire che il pavimento non si inondasse quando si docciava. Non ci sono abbastanza accessori nella stanza per tutta la nostra elettronica, soprattutto perché i porti USB nella lampada tra le letti non funzionavano. Inoltre, uno degli ascensori era fuori servizio. Il colazione aveva molte scelte, ma le uova e le biscotti erano uscite quando ci siamo arrivati e ci sono voluti un po' prima che fosse riempita; per questo abbiamo scelto gli omelette di formaggio, ma non erano calde e erano masticate. I collegamenti di salsa potevano essere migliorati a causa di un caso estremamente difficile da tagliare. Il produttore di pancake era un bel complemento. I dipendenti del desk front erano molto amichevoli e utili. Ho dato 4 stelle perché la stanza era pulita, i letti erano comodi, e i dipendenti erano amici e utili.

Mi sento bene, la posizione è buona

Lo adoro Il personale è fantastico? Tutto pulito e romantico

Basicamente soddisfatto

Myself and three of my friends, take a golf trip every year and have stayed here for the past ten years or so. Please note that everyone that works there is wonderful and very accommodating. The daily breakfast was very good. However, since the proprty has been purchased and new management has taken over, things have gone downhill. Upon arrival neither rooms could be opened. After a time and new room cards, we were able to get into our room. The other room could not be unlocked. Finally a maintenance worker was able to open the door with his master fob, but couldnot get the key cards to work. since no other rooms were available, they were given a master fob. I assume it was set to only work on that room, but it would not work on the outside doors. The next day when we returned and went to our rooms. The room with the lock trouble was wide open and lock was in pieces on the table. They had been working on it and had left it that way while they were somewhere else. Do not know how long it was open for. When we checked out, one room was supposed to be on my credit card, the other room was supposed to be on one of their cards. They left everything on my card. They had the information and card number for the other from check-in. Perhaps the staff is not all properly trained. The assistant manager assured us she could fix it. Each room should have been approximately $2200. By the time she was done, the other room had $4400 charged and mine had been charged nearly $11,000. At that time she said she could not change it because of the large amount involved. When we got home, we had to spend time calling the general manager and spend a couple of weeks calling my credit card company (just in case) and checking in online to make sure the excess charges were removed. It was finally straightened out, but it should never have happened. As a side note there used to be activities four nights per week for the guests, i.e., pizza night, grill night, movie night and so on. Not anymore. Overall disappointing.

L'hotel è ben situato vicino al centro commerciale e all'ospedale. molto pulito e grande servizio

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