Utente ospite
5 agosto 2024
Wedding until midnight, extremely noisy. If you stay on the third floor you will suffer badly as their staff keep moving chairs and tables on the above floor with deafening screeching noise. Reported staff a couple of times but no action taken, even after wedding finished at midnight, their staff kept moving tables and chairs until 3 am, my 78 year old mum suffered badly complaining that why I had brought her to this hotel. The Customer complaints and comfort is not their priority. They should get rid off the word “prestige” on their name. Stay away from this hotel if you want to have a good sleep, specially on Friday, Saturday and Sunday nights due to the weddings on the above floor. Also wedding guests hired a room with full of males, smoke blowing out of their room into the corridors. Very bed experience :(:(:(
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