Hotel con parcheggio a Christiansburg

Last Friday, Feb 2, 2024, we drove from FL to Blacksburg, VA, for a college tour. We got into the hotel around 11:30 pm and had to wait for someone to come to the front office for more than 10 minutes. There was no sign of ”I'll come back soon.” We checked in around 11:30 pm. and assigned us room 212. We went to our room and the beds looked like someone had just used it, the floor was not clean. When my daughter went to get into bed, she noticed that the fitted sheets had hair, and I checked the other bed, and yes, it was with hair. I turned in the light of my phone to check throughly, and also, the cover sheets and the comforter were all stained like they hadn't cleaned anything at all. I went to the front desk and explained the situation to the front desk assistant; Jenny, and she felt so bad about it and changed us to room 220. We went and changed rooms and it was worse. Room 220 has the same situation as room 212, but it also has bugs in the beds, and the curtains and all the bed sheets were stained, even with blood like colors. I called her from the room and was very disappointed. It was already 12:30 midnight. She told me that she was going to call the manager; Angela, and get back to me to see about her options since I already checked in. She tried to get ahold of her manager without success she tried a 3rd room, room 205, and this room was worse. The furniture door where the fridge is was missing. When we opened the fridge, it was with mold, a lot of debris, like it was never cleaned and an awful odor. The bed was in the same conditions as the other rooms, but the floor was with food crumbs and even a fruit bar wood stick that someone ate was thrown on the floor. Jenny was very ashamed of everything, she told me that she wasn't able to do anything more since the hotel was almost completely booked and there were no more rooms available. It was 1:15 a.m., and she tried to contact her manager again without success. I took pictures and videos of everything and sent them to Jenny. She told me that she was going to check everything herself and take her own pics and videos. She was very sorry and since she was staying the whole night until 8 am she was going to make sure that I was not going to be charged and that Angela was supposed to go to work early morning. She was going to explain the whole situation to her and also told us that there was no one from maintenance for her to send into the rooms to clean them. I had to make a reservation at the last minute to get some sleep for the college tour at 9 am. for my daughter; we were exhausted! Despite all that happens with all the rooms that they changed us too, they didn't even try to accomodate us to another same brand hotel since they were many of them around the area and I even asked for it, but the manager was unreachable and Jenny apparently was not allowed to do those types of decisions. I was able to check in at 2 am. into another hotel. I had to spend more money for a last minute booki

Stopped here for the night during a long road trip. The hotel is very convenient off 81. I I booked on line about an hour before arriving. The lobby is very welcoming. Front desk was fantastic. He was friendly, alert and attentive which was great at 11pm. Room was clean, bed was comfortable. The breakfast is very small but it was perfect for us to eat quickly and get back on the road. The breakfast staff were very friendly and attentive and the morning front desk staff was friendly as well. Great experience for a quick in and out.

La ricezione dell'hotel è molto paziente e entusiasta, e alla fine le chiedo di ritardare l'atteggiamento del servizio di partenza e di servirvi molto intimemente.Il Wi-Fi nella stanza è molto buono, e l'igiene e l'aria condizionata che può essere regolata.La stanza è molto spaziosa. Ci sono molti tavoli mobili e molte piccole lampade per le ragazze che hanno paura di dormire una sola notte.

This is a pretty good Fairfield Inn but we found maintenance issues. Check-in was quick and the ladies at the desk were lovely. If they were supposed to acknowledge me as a Marriott Bonvoy member, they were remiss. We were placed in a room where the heater said it was 60 degrees but the temperature in the room seemed to be 85 and could not be regulated. So, I contacted the front desk and they sent a maintenance person who could not do anything. We were moved to another room where the opposite situation existed. The thermostat was set to the 70s but the room felt like 65 degrees. I kept moving the thermostat higher but the temperature in the room did not reach the 70s until late at night. By that time we were exhausted and too tired to be moved again. Also, the television set did not seem to work on some channels. I mentioned these problems to the front desk upon check-out. Both rooms were clean, the breakfast was the usual fare at a Fairfield Inn and if the price were right, I would return.