La Clef Champs-Élysées Paris by The Crest Collection

Recensioni su La Clef Champs-Élysées Paris by The Crest Collection

La Clef Champs-Élysées Paris by The Crest Collection

46 Rue de Bassano, Paris, 75008, FranceDettagli hotel
La Clef Champs-Élysées Paris by The Crest Collection
La Clef Champs-Élysées Paris by The Crest CollectionLa Clef Champs-Élysées Paris by The Crest CollectionLa Clef Champs-Élysées Paris by The Crest Collection
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.5/5
Ottimo
88 recensione
Recensioni verificate
Ubicazione4.5
Strutture e servizi4.4
Servizio4.4
Pulizia4.6
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Tutte le recensioni(88)
Recensioni positive(79)
Recensioni con foto/video(25)
Posizione ideale(30)
Camere magnifiche(25)
Soggiorno meraviglioso!(20)
Pulito e ordinato(15)
Personale amichevole(15)
Ottimi servizi(9)
Recensioni negative(9)
Crystal
Camera Deluxe
Soggiorno: mag 2024
Famiglia
2 recensione
4.7/5
Fantastico
Pubblicata: 28 giu 2024
Very good location, just few minutes walk to the LV box. Room is spacious and with good facility. Very good choice for family trip
Traduci
Risposta dalla struttura: Dear guest,We're delighted that you are satisfied with our service! We look forward to welcoming you again soon!Best regards,Adrien SardinGeneral ManagerLa Clef Champs-Élysées
Cheuk Ki
Camera Superior
Soggiorno: feb 2024
Solo
9 recensione
5.0/5
Eccezionale
Pubblicata: 18 mar 2024
Excellent hotel, nice staff great location, perfect cleanliness room.
Traduci
Risposta dalla struttura: hank you so much for your kind review! We're thrilled to hear that you enjoyed your stay with us. Providing excellent service and maintaining a clean and comfortable environment for our guests are our top priorities. We're glad you found our staff friendly and our location convenient. Your satisfaction means the world to us, and we look forward to welcoming you back again in the future!Kind regards,Adrien
Utente ospite
Camera Superior
Soggiorno: mar 2024
Lavoro
18 recensione
5.0/5
Eccezionale
Pubblicata: 30 apr 2024
Very good location and quite new
Traduci
Risposta dalla struttura: Hello,Thank you for your feedback! We're glad to hear that you appreciated our hotel's location and that you found our facilities to be quite new.If there's anything else we can do to enhance your experience or if you have any further comments, please feel free to let us know. We're here to ensure you have a comfortable and enjoyable stay with us.Best regards,Léo TruchetGuest Relations CoordinatorLa Clef Champs Elysées
Y
Monolocale Executive
Soggiorno: mar 2023
Famiglia
9 recensione
4.5/5
Ottimo
Pubblicata: 7 mag 2023
The waitress kept speaking French even though she knew I don’t speak French ( she can speak English but she tried not to!) that’s very not kind
Traduci
Risposta dalla struttura: Dear Yeira Cho, I'm very sorry to hear about your unpleasant experience with the breakfast attendant, I will ensure that she receives the necessary guidance to perform a much better role moving forward to avoid a recurrence of this incident.Once again, please accept our apologies and do not hesitate to let me know if I can be of any assistance to you anytime.Yours sincerelyAdrien
Utente ospite
Soggiorno: gen 2023
Coppia
4 recensione
4.0/5
Molto buono
Pubblicata: 19 feb 2023
Convenient and value for money
Traduci
Risposta dalla struttura: We are glad that you had an enjoyable stay!Thank you for sharing your experience and we look forward to welcoming you again. Kind regards,Adrien
Anna
Monolocale Executive
Soggiorno: dic 2022
Famiglia
5 recensione
4.7/5
Fantastico
Pubblicata: 25 gen 2023
Nice hotel , good design rooms .
Traduci
Risposta dalla struttura: Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again soon. Kind regards,Adrien
Utente ospite
Monolocale Executive
Soggiorno: apr 2023
Viaggio con amici
1 recensione
4.0/5
Molto buono
Pubblicata: 23 giu 2023
good!
Traduci
Risposta dalla struttura: Thank you we are glad you enjoyed your stay!
Utente ospite
Camera Deluxe
Soggiorno: gen 2025
Lavoro
7 recensione
5.0/5
Eccezionale
Pubblicata: 9 feb 2025
屬於經濟型的五星級酒店。大堂非常漂亮,房間整體風格屬於現代輕奢。工作人員非常好溝通,尤其前台接待Killian,會幫我定好到機場的taxi,進門會起立問好。還有保潔部等工作人員,一天提供兩次房間打掃,雖然我不需要,但是每天都會打電話和上房間敲門詢問。購物回來拎一大堆東西,門員會幫開門。旁邊就有家高級中餐廳,經鑒定菜品高級,西餐吃多了中國胃受不了,提供Room Service直接端到房間。選了帶廚房的房型,器具餐盤很齊全,早餐自己隨便整點,經濟又實惠。酒店位置超好,出來轉個彎就看到凱旋門,步行2分鐘到LV香街旗艦店,不買進去逛逛都很值得。住了5天,非常滿意。
Traduci
Risposta dalla struttura: 感謝您的詳細點評!聽得出來,您在這家酒店度過了一段非常愉快的時光。這家五星級酒店確實是經濟型中的佼佼者,既提供了奢華的體驗,又保持了性價比。從您描述的大堂裝潢到現代輕奢風格的房間,都能感受到酒店在設計上的用心。而最讓人印象深刻的,莫過於工作人員的專業與熱情,尤其是前台的Killian,不僅主動幫您安排出租車,還能做到每次進門都禮貌問候,真正體現了高端酒店的服務水準。客房服務也是一大亮點,儘管您不需要每天兩次的清掃,酒店仍舊堅持主動聯繫、提供服務,展現出對客人需求的高度關注。而門僮貼心地為您開門,甚至在您購物歸來時,幫助您減輕負擔,更是讓入住體驗錦上添花。美食方面,酒店旁的高級中餐廳無疑是中餐愛好者的福音,能夠在旅途中享受正宗且高品質的中餐,確實能為味蕾帶來極大的滿足。而提供送餐服務更是貼心至極,讓人足不出户就能享用美味。此外,選擇帶廚房的房型無疑是個聰明的決定,設備齊全,既能自己做早餐,又能省下外出用餐的開銷,實用又便利。至於酒店的地理位置,簡直可以用“完美”來形容。步行兩分鐘就能到LV香榭麗舍旗艦店,哪怕不購物,僅僅進去逛一逛,都能感受到奢侈品的魅力。而轉個彎就能看到凱旋門,更是讓人隨時沉浸在巴黎的浪漫氛圍中。五天的入住體驗如此愉快,足見這家酒店無論是在硬件設施還是服務質量上,都表現得可圈可點。感謝您的分享,您的評價無疑能為更多遊客提供參考!希望下次再去巴黎時,您還能找到同樣滿意的住宿體驗。 😊 Hedi SLAMA Guest Relations
tanbi80
Monolocale Executive
Soggiorno: dic 2024
Viaggio con amici
6 recensione
4.5/5
Ottimo
Pubblicata: 24 gen 2025
位置很好,幾分鐘到香榭麗舍大街。比較安靜。酒店式公寓有微波爐電磁爐廚具餐具,很方便。就是作為 5 星級的床墊和床品品質一般了。服務挺好,我們 2 個女孩晚上 22 點附近轉一下前台很熱情的祝福我們注意安全。
Traduci
Risposta dalla struttura: 尊敬的客人,感謝您分享您在 La Clef Champs-Élysées 的入住體驗!很高興得知您喜歡我們酒店的地理位置以及酒店式公寓的設施,這些都是為了給客人提供更多便利而精心設計的。關於您提到的床墊和床品的問題,我們非常重視您的反饋。作為一家五星級酒店,我們致力於為每一位客人提供舒適的入住體驗,您的意見將幫助我們進一步提升服務質量。同時,很高興知道我們的前台團隊讓您感到安心與貼心。您的安全與滿意是我們的首要任務。期待未來有機會再次為您提供更加完美的入住體驗!誠摯問候,Hedi SLAMA La Clef Champs-Élysées 團隊
あいすくりーむ129
Camera Superior
Soggiorno: nov 2024
Famiglia
8 recensione
4.2/5
Molto buono
Pubblicata: 6 gen 2025
ホテルのロビーにコーヒーマシーンがあり、無料で利用できるのがとてもありがたいです。部屋の内装も美しいです。立地も駅から近くルイビトンの間を曲がるのでわかりやすいですが少し暗い道を通ります。
Traduci
Risposta dalla struttura: お客様へこの度はラ・クレフ・シャンゼリゼにご滞在いただきありがとうございます。ロビーのコーヒーマシーンやお部屋の内装をお楽しみいただけたこと、また便利な立地にご満足いただけたことを嬉しく思います。暗い道に関するご意見は今後の参考とさせていただきます。またのお越しを心よりお待ちしております。ラ・クレフ・シャンゼリゼスタッフ一同
Utente anonimo
Camera Deluxe
Soggiorno: lug 2024
Lavoro
152 recensione
1.0/5
Pubblicata: 6 ago 2024
不好!早餐在地下室吃的,非常簡陋,品種特少,🈚️水果;既沒人來倒茶,也沒人招呼入座,衹有一個管事模樣的人站在屋子中間,自始至終,盯着你用早餐,用餐時感覺特別不好。房間不大,小冰箱是空的,裏面沒有任何東西,附近沒便利店,沒大堂吧,想喝點什麼,吃點小食之類的特別不方便。
Traduci
Risposta dalla struttura: 尊敬的客人,感謝您選擇香榭麗舍大道鑰匙酒店,並抽出時間分享您的反饋意見。我們很遺憾聽到您在入住期間有些方面未能達到您的期望。我們想強調的是,您所描述的經歷並不反映我們每天努力為客人提供的服務水平。您的意見對我們非常寶貴,我們將認真審查您的反饋以改進我們的服務。我們的目標是確保每位客人都能有一個愉快的體驗,我們希望有機會再次歡迎您,為您提供更加滿意的住宿。Rihab客户關係部
mina2023
Camera Superior
Soggiorno: giu 2024
Famiglia
19 recensione
5.0/5
Eccezionale
Pubblicata: 28 lug 2024
巴黎一週,定了2家酒店,這家完全勝出,按照我們要求給了2間對門的房間 很貼心…服務態度好,房間寬敞設施完備,早餐一般,但一樓御寶軒可以改善伙食,中餐味道很好…離凱旋門5分鐘,LV香榭麗舍店3分鐘,非常推薦這家酒店!
Traduci
6/10
Risposta dalla struttura: 親愛的客人,感謝您選擇入住巴黎的La Clef Champs-Élysées酒店。我們很高興得知我們的對門房間和服務都達到了您的期望。我們已經注意到您對早餐的反饋。這些方面未能反映我們為客户提供的服務標準,我們對此深感抱歉。感謝您的意見,我們將採取具體措施以改善這些問題,更好地滿足您的期望。我們期待在您下次訪問巴黎時再次歡迎您光臨。此致,Rihab賓客關係部
Utente ospite
Monolocale Executive
Soggiorno: dic 2024
Famiglia
2 recensione
4.0/5
Molto buono
Pubblicata: 30 gen 2025
我訂了兩間房一間是行政房寫着有廚房的,另一間是豪華房即是普通房。前台還説為了方面我們把普通房升級了?不覺得阿,普通房還是普通房阿,我己經第二次入住了上次訂的就是普通房跟這次一樣阿,行政房寫着有廚房的阿,但事實上是沒有!
Traduci
Risposta dalla struttura: 尊敬的客人,首先,感謝您選擇La Clef Champs-Élysées作為您在巴黎的下榻之地,並抽出時間與我們分享您的反饋。我們確認行政房確實配備廚房,而經典房和豪華房並不包含廚房。對於此次入住未能符合您的預期,我們深感抱歉,並希望進一步瞭解您的具體情況,以便為您提供解決方案。客户的滿意是我們的首要任務,如有任何疑問或需要進一步的説明,請隨時與我們聯繫。此外,為了更好地滿足您的需求,您可以在下次入住前直接通過郵件與我們溝通,我們將竭誠為您提供協助。誠摯問候,Rihab客户關係部 – La Clef Champs-Élysées
Utente anonimo
Camera Superior
Soggiorno: set 2024
Altro
2 recensione
1.5/5
Pubblicata: 24 ott 2024
實際被入住閣樓。綜合體驗不好。強烈強烈不建議大家預訂這家酒店。
Traduci
Risposta dalla struttura: 尊敬的客人,感謝您抽出時間分享您的經歷。對於您在我們酒店的入住體驗不佳,我深感遺憾。我想澄清一下,在五樓,我們的房間是斜頂設計,這也是我們設計的一部分。下次,歡迎您隨時向前台提出意見,以便我們能夠在您入住期間為您提供換房服務。您的反饋對我們非常寶貴,我們會認真考慮您的意見以改善我們的服務。我們希望您將來能給我們另一個機會,讓您享受更愉快的體驗。此致,Rihab客户關係香榭麗舍的鑰匙
Feitiannvwudingdangmao
Camera Superior
Soggiorno: mag 2024
Coppia
31 recensione
5.0/5
Eccezionale
Pubblicata: 30 giu 2024
克萊夫酒店位置非常好,距離香榭麗舍大道步行僅三分鐘,走到巴黎凱旋門也就十來分鐘,附近的餐飲、購物非常方便。 酒店乾淨整潔,服務態度非常好,房間也很舒適,備品都是歐舒丹,很好用。早餐也很好吃。
Traduci
Risposta dalla struttura: 非常感謝您對我們酒店最近入住體驗的讚美和積極反饋。我們很高興聽到您喜歡我們酒店的便利位置,距離香榭麗舍大道衹有三分鐘步行路程,到巴黎凱旋門也衹需短短的散步時間。您對我們的房間感到舒適、乾淨,並且配備了歐舒丹的設施,以及享受到我們美味的早餐,這些消息讓我們感到非常高興。我們致力於為所有客人提供卓越的服務和難忘的體驗,期待在您下次訪問巴黎時再次歡迎您光臨。誠摯問候,Adrien Sardin酒店總經理