Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.5/5
Ottimo
88 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.5
Strutture e servizi4.4
Servizio4.4
Pulizia4.6
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Tutte le recensioni(88)
Recensioni positive(79)
Recensioni con foto/video(25)
Posizione ideale(30)
Camere magnifiche(25)
Soggiorno meraviglioso!(20)
Pulito e ordinato(15)
Personale amichevole(15)
Ottimi servizi(9)
Recensioni negative(9)
Crystal
Camera Deluxe
Soggiorno: mag 2024
Famiglia
2 recensione
4.7/5
Fantastico
Pubblicata: 28 giu 2024
Very good location, just few minutes walk to the LV box. Room is spacious and with good facility. Very good choice for family trip
Traduci
Risposta dalla struttura: Dear guest,We're delighted that you are satisfied with our service! We look forward to welcoming you again soon!Best regards,Adrien SardinGeneral ManagerLa Clef Champs-Élysées
Cheuk Ki
Camera Superior
Soggiorno: feb 2024
Solo
9 recensione
5.0/5
Eccezionale
Pubblicata: 18 mar 2024
Excellent hotel, nice staff great location, perfect cleanliness room.
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Risposta dalla struttura: hank you so much for your kind review! We're thrilled to hear that you enjoyed your stay with us. Providing excellent service and maintaining a clean and comfortable environment for our guests are our top priorities. We're glad you found our staff friendly and our location convenient. Your satisfaction means the world to us, and we look forward to welcoming you back again in the future!Kind regards,Adrien
Utente ospite
Camera Superior
Soggiorno: mar 2024
Lavoro
18 recensione
5.0/5
Eccezionale
Pubblicata: 30 apr 2024
Very good location and quite new
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Risposta dalla struttura: Hello,Thank you for your feedback! We're glad to hear that you appreciated our hotel's location and that you found our facilities to be quite new.If there's anything else we can do to enhance your experience or if you have any further comments, please feel free to let us know. We're here to ensure you have a comfortable and enjoyable stay with us.Best regards,Léo TruchetGuest Relations CoordinatorLa Clef Champs Elysées
Y
Monolocale Executive
Soggiorno: mar 2023
Famiglia
9 recensione
4.5/5
Ottimo
Pubblicata: 7 mag 2023
The waitress kept speaking French even though she knew I don’t speak French ( she can speak English but she tried not to!) that’s very not kind
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Risposta dalla struttura: Dear Yeira Cho, I'm very sorry to hear about your unpleasant experience with the breakfast attendant, I will ensure that she receives the necessary guidance to perform a much better role moving forward to avoid a recurrence of this incident.Once again, please accept our apologies and do not hesitate to let me know if I can be of any assistance to you anytime.Yours sincerelyAdrien
Utente ospite
Soggiorno: gen 2023
Coppia
4 recensione
4.0/5
Molto buono
Pubblicata: 19 feb 2023
Convenient and value for money
Traduci
Risposta dalla struttura: We are glad that you had an enjoyable stay!Thank you for sharing your experience and we look forward to welcoming you again. Kind regards,Adrien
Anna
Monolocale Executive
Soggiorno: dic 2022
Famiglia
5 recensione
4.7/5
Fantastico
Pubblicata: 25 gen 2023
Nice hotel , good design rooms .
Traduci
Risposta dalla struttura: Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again soon. Kind regards,Adrien
Utente ospite
Monolocale Executive
Soggiorno: apr 2023
Viaggio con amici
1 recensione
4.0/5
Molto buono
Pubblicata: 23 giu 2023
good!
Traduci
Risposta dalla struttura: Thank you we are glad you enjoyed your stay!
Risposta dalla struttura: 尊敬的客人,感謝您分享您在 La Clef Champs-Élysées 的入住體驗!很高興得知您喜歡我們酒店的地理位置以及酒店式公寓的設施,這些都是為了給客人提供更多便利而精心設計的。關於您提到的床墊和床品的問題,我們非常重視您的反饋。作為一家五星級酒店,我們致力於為每一位客人提供舒適的入住體驗,您的意見將幫助我們進一步提升服務質量。同時,很高興知道我們的前台團隊讓您感到安心與貼心。您的安全與滿意是我們的首要任務。期待未來有機會再次為您提供更加完美的入住體驗!誠摯問候,Hedi SLAMA La Clef Champs-Élysées 團隊
Risposta dalla struttura: お客様へこの度はラ・クレフ・シャンゼリゼにご滞在いただきありがとうございます。ロビーのコーヒーマシーンやお部屋の内装をお楽しみいただけたこと、また便利な立地にご満足いただけたことを嬉しく思います。暗い道に関するご意見は今後の参考とさせていただきます。またのお越しを心よりお待ちしております。ラ・クレフ・シャンゼリゼスタッフ一同
Risposta dalla struttura: 尊敬的客人,感謝您選擇香榭麗舍大道鑰匙酒店,並抽出時間分享您的反饋意見。我們很遺憾聽到您在入住期間有些方面未能達到您的期望。我們想強調的是,您所描述的經歷並不反映我們每天努力為客人提供的服務水平。您的意見對我們非常寶貴,我們將認真審查您的反饋以改進我們的服務。我們的目標是確保每位客人都能有一個愉快的體驗,我們希望有機會再次歡迎您,為您提供更加滿意的住宿。Rihab客户關係部
Risposta dalla struttura: 尊敬的客人,首先,感謝您選擇La Clef Champs-Élysées作為您在巴黎的下榻之地,並抽出時間與我們分享您的反饋。我們確認行政房確實配備廚房,而經典房和豪華房並不包含廚房。對於此次入住未能符合您的預期,我們深感抱歉,並希望進一步瞭解您的具體情況,以便為您提供解決方案。客户的滿意是我們的首要任務,如有任何疑問或需要進一步的説明,請隨時與我們聯繫。此外,為了更好地滿足您的需求,您可以在下次入住前直接通過郵件與我們溝通,我們將竭誠為您提供協助。誠摯問候,Rihab客户關係部 – La Clef Champs-Élysées
Utente anonimo
Camera Superior
Soggiorno: set 2024
Altro
2 recensione
1.5/5
Pubblicata: 24 ott 2024
實際被入住閣樓。綜合體驗不好。強烈強烈不建議大家預訂這家酒店。
Traduci
Risposta dalla struttura: 尊敬的客人,感謝您抽出時間分享您的經歷。對於您在我們酒店的入住體驗不佳,我深感遺憾。我想澄清一下,在五樓,我們的房間是斜頂設計,這也是我們設計的一部分。下次,歡迎您隨時向前台提出意見,以便我們能夠在您入住期間為您提供換房服務。您的反饋對我們非常寶貴,我們會認真考慮您的意見以改善我們的服務。我們希望您將來能給我們另一個機會,讓您享受更愉快的體驗。此致,Rihab客户關係香榭麗舍的鑰匙
Risposta dalla struttura: 非常感謝您對我們酒店最近入住體驗的讚美和積極反饋。我們很高興聽到您喜歡我們酒店的便利位置,距離香榭麗舍大道衹有三分鐘步行路程,到巴黎凱旋門也衹需短短的散步時間。您對我們的房間感到舒適、乾淨,並且配備了歐舒丹的設施,以及享受到我們美味的早餐,這些消息讓我們感到非常高興。我們致力於為所有客人提供卓越的服務和難忘的體驗,期待在您下次訪問巴黎時再次歡迎您光臨。誠摯問候,Adrien Sardin酒店總經理