Hotel Villa Marquis Member of Meliá Collection

We arrived at 1.30 p.m. and in front of us there was a group of 4 girls. nobody greeted us or helped us with luggage and we patiently waited For our turn. In the meantime the girls were offered a glass of champagne during check in…then we started Our check in procedure and the young woman in front of us was everything except of welcoming. She didn’t recognize my Gold Meliá status and also the fact that for us was a special occasion (as told by e mail) and the worst thing was that she didn’t offer champagne as she dis for all the other customer.moreover nobody accompanied us in the room and in when we entered we didn’t find ANY welcome amenities, even the bathrobe was lacking. This is the first time that I arrive in a 5 stars Property in Paris and I receive such a “welcome” ….even in hotel of lower categories I have always received almost a smile and more polite attitude..The hotel seems quite nice and we reallly hope the situation will improve because so far quite disappointing…

Great location near the Eiffel Tower and Champs Elyse, near all the major sights, the metro is only 100 meters away. Beautiful boutique hotel, fantastic staff who we’re incredibly helpful and attentive. Highly recommend staying here, you will not be disappointed 10/10.

Hotel staff were phenomenal! They greeted us each day, and sometimes with champagne and chocolate truffles! Special thanks to Paul, Collins and other amazing ladies I’m sorry I can’t remember their name. They ensured we had everything we needed and more! Rooms were kept super clean and stocked with special treats and drinks left in our room each day. This location is walk-able to all the sites, but Metro was conveniently located at the end of the street, as is the Eiffel Tower. Great restaurants and shopping with walking distance. The restaurant, Dos Almas is great for breakfast, but "ok" for dinner, I wouldn't recommend.

This is an AMAZING property. Common spaces and bar/restaurant area welcoming and comfortable. Breakfast has a delicious selection of all the local treats. Our room (Jr Suite) was immaculately clean, spacious and had great amenities. The beds were so comfortable, the towels plush, fun little treats delivered at night, and stocked in the bath and on the sink area. Quiet area day and night, very low car and foot traffic. This location is walkable to all the sites, but Metro was conveniently located at the end of the street, as is the Eiffel Tower. Great restaurants and shopping with walking distance. The most amazing part of our stay was the STAFF (throughout the property) But..... Paul, Collins and friends at the front desk couldn't have been more friendly, helpful and accommodating. Can't wait to return!