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Decided to spend a weekend with my wife and son here before a month long trip. Keeping in mind that it cost over US$ 300 per night which is more than an average HILTON, MARRIOTT, or HYATTT; there was quite a lot to be expected. Unfortunately, the issues began at check-in. It was not a smooth experience, and both check-in assistants seemed not to be adequately proficient in the English language. They did not explain some of the amenities the hotel offers, and more importantly the operational procedures of the hotel. (I later had to learn that the hotel does not accept deposit by credit card). We settled into our room which was clean, spacious, and well furnished. What they could improve were the pillows. Either the quality of the pillows was inferior, or they had already been used for quite a while. We then descended to the pool area for a swim. The pool itself is the highlight of this resort. The pool is designed as a watering hole in the amazon; so it is surrounded by rock and bush formations. It even has a multi-cascade waterfall which covers a grotto. Last but not least is the full service swim-up bar. As nice as it was, the area was over crowded and seating around the pool seemed to be taken-up by walk-in guests. The main issue though was that there seemed to be a clear lack of coordination and understanding between the waiters, bar-men, kitchen, and administration staff. The waiters were heavily understaffed which led to confusion, long waiting times, and small ques. For dinner, we decided on ordering room service as we were already tired and phased out from the day. They offered room service from both the café at the swimming pool, or from the main grill restaurant. The menu was varied, allowing it to cater to your specific taste, and the food quality and presentation was impressive. Overall, its not a bad property. It is just that the quality of the staff and coordination really need improvement.....if not, then it is not worth the prices the hotel asks.

Had a 10 day stay at this resort after making a last minute hotel switch. I certainly do not regret having made the change. The place is quiet, food is delicious and staff goes the extra mile in trying to accomodate the guest. Will certainly be back and will highly recommend

Front desk went above and beyond. This was the first in 45 countries where there was no ATM or change machine in the airport on arrival. And our first day there was a national holiday so the banks and places to change money were closed. Hotels take credit cards in Suriname but almost no restaurants do. The front desk found us a Chinese restaurant that took US dollars so we were able to eat dinner until we could change money. Each room had different birds and wildlife painted inside. Furniture was unique. Bed was comfortable. Ensuite bathroom with shower. Breakfast was included and there were fresh fruits and juices in addition to eggs and cereal options. We were there a week but a few of the nights our excursion took us far enough out of town that we didn't stay at the hotel. We knew they would hold our bags for us while we did the excursions. But it ended up they were able to let us even leave it in our locked hotel room. Very convenient. They don't change money at the front desk, there's no ATM within a few blocks and other than the breakfast area, there's no restaurant in the hotel. There a few places to get coffee a little further down the block. Restaurants such as Naskip for chicken and Padre Nostro for pizza and gelato within walking distance. On our wedding anniversary our breakfast server learned that fact and went in to the kitchen for two pieces of banana cake and played on the speakers a romantic song. Air conditioning in the guest room but not any other areas of the hotel.

Andean Trails / Wilderness Explorers mi ha prenotato all'Hotel Palacios prima del mio viaggio a Kabalebo. Shreenka al desk front era la prima persona benvenuta, ospite e amichevole che ho incontrato. Mi sentivo così benvenuta a casa immediatamente. L'hotel si trovava in una posizione ideale, a piedi dal forte, passando il palazzo presidenziale, attraverso strade strette, con le vecchie case olandesi. È stato anche vicino alla Mosca / Sinagoga e alle aree commerciali. E con una banca con 2 edifici ATM lontano. Colazione generosa e buona. La stanza era pulita e ben progettata, con una comoda materassi e buoni cuscini. Sarebbe sicuramente rimasto lì!

State in totale 4 notti non consecutive (2+1+1) in tre camere diverse durante una visita (prenotato da agenzia di viaggi), questo è principalmente un hotel di business e si trova a pochi passi da diversi ristoranti. Il problema principale è il sistema HVAC. Quando sono arrivato per la prima volta, la stanza era adatta per un orso polare. L'A/C non può essere spento, e il termostat può essere impostato solo tra 22° e 24° (22-23° nella prima stanza in cui sono rimasto). La temperatura della stanza è di circa 20°, e tutte le camere sono state inconfortabilmente fredde. L'aria puzza male e vi è grande condensazione in alcune aree del pavimento, sempre bagnate e slippere. La camera A/C nella prima stanza era anche estremamente rumorosa, come seduto accanto a un treno in corso. Le camere erano altrimenti ragionevolmente confortevoli. Le strutture comprendevano caldaia elettrica e pacchetti di caffè/tea. Ben illuminato area del desktop. Letto e cuscini confortevoli (ma solo un cappello straccioso, assolutamente insufficiente per la temperatura). Bagni con tutto in ordine di lavoro. Buona pressione idrica nel doccia. Nessun bagno, eccetto un bar da sapone e un asciugacapelli. Wifi ha funzionato bene. L'hotel prende una carta di credito pre-autorizzazione di $50/day per incidenti, e mi è stato informato che, se non usato, ci vorrà **un mese** per rilasciarlo! Questo non è stato sentito. Il pranzo è a la carte senza opzioni vegetariane (anche se vi porteranno qualcosa se vi chiedete), in generale niente di speciale, e molto limitato sedere vicino alla zona di servizio. Il personale è molto variabile: alcuni dipendenti sono carini e utili, mentre altri sono estremamente rudi.

Bene, pulito.

This was our first time in Suriname and we were blown away by our stay at Holland Lodge. 1) The staff was exceptional! Before our arrival, they helped us with an airport transfer (the airport is FAR from the city, spring for the transport!). During our stay they helped us do laundry for a reasonable price, helped us order food when we arrived late, and also helped us book a dolphin cruise last minute. Even more so they went above and beyond. I got a pretty nasty infection the day before we left for the interior and Sherona helped me find a doctor, called her on my behalf, and helped me set up the my appointment- truly incredible service! Then we ordered food a second time and were told by Pizza Hut they would take my visa credit card upon delivery. This was untrue but Lucy at the front desk immediately stepped in, paid him in cash on our behalf and put it on our room bill- absolutely amazing service! 2) This place was CLEAN- like clean clean. The sheets were spotless, the room was white glove clean which we really appreciated. 3) Breakfast- Breakfast was 12USD to add on which seemed steep but it was so nice not to worry about it in the morning and the food was fantastic. We truly appreciated our stay and the staff is truly who blew this place out of the water! Incredible. We hope to visit again!

Giornata di ringraziamento

The Torarica Resort is a very good hotel. The property is very expansive close to a beautiful river, and it also adjourn the Royal Torarica hotel. The staff are very friendly, they know their stuff, very professional and always wear smiles on their faces. The food in thd hotel is very hood and the portions are on the very large sizes. The only downside is the booming music coming from one or two specific bars and lounges directly opposite the hotel. The noise kept us awake most of the nights, with thunderous shakes of the windows. The hotel management must engage the government to either move the clubs or limit their unnecessarily loud music to the daytime.