Parakai Springs Lodge

The lady that checked us in was very kind and helped me with several requests This motel has been our absolute favourite motel for many years , have stayed around 4-5 times before. The last time we stayed we noticed things going down hill but this time was just unacceptable. Someone’s old meal was left in the microwave, dirty plates , and cutlery , dirty sheets, dirty pillow cases and mattress protector in which we had to request new ones to change everything before sleeping in them . No soap in the bathroom, no tea or coffee. To be honest the room did not look like it had been cleaned at all. No matter how run down a place may be getting due to lack of finances for repairs etc. there is no excuse for poor cleaning and low standards of hygiene . They definitely could do with extra staff as feel like one person to manage everything is a big expectation. Sadly it has put me off going to stay which we are all disappointed about.

The unit was filthy. The carpets were marked and dirty. The walls were scuffed and in need of paint. The curtains had mould. This room was cleaned in a rush for us as we were told it was the only one available. I had to ask the cleaner to return and clean the unit which was riddled with cobwebs. She did not bother to clean the cobwebs in the bathroom. The cleaner was also asked to vacuum the unit, which was not done when she cleaned after the previous users. The linen was ripped and marked with felt colouring pens. Cockroaches were crawling along the wall behind the headboard. We moved our beds away. There was a constant odour in the room and the AC could not be switched off. This could have been the solution for the smelly room just keep the AC going non-stop. Room 4 was Disgusting, Filthy, and Shocking. Cleaning staff need sacking. The owner needs to step up and take responsibility. Do not stay here. Maria & Pauline

Tired and below average. The asset is quite tired with a general clean all over needed and some running repairs required in the rooms. Basic amenities not provided in the rooms. Not overly clean. For the cost - not worth it al all.

Stayed here once, never again. I think it was home to homeless or winz clients. Very rough foul mouthed tenants. Old run down place. Won’t be back I was only here for one night thank goodness. Internet photos are NOT correct likeness . If you value your life or vehicle DONT stay here. Should be shut down.

This is a basic motel lacking in a few touches that would bring it up a level. Communcation was poo with my emails going unaswered and when I phoned the person just said "hello"! and was difficult to understand if I was in fact talking to the motel. No instructions were anywhere about anything - the heated pool has outlets that can burn you. It is also very deep but nothing to tell you about it. No instructions as to how to work the outdoor spa. Nothing about emergency after hours numbers or where to get food. The electric kettle cord did not reach any power outlet in the unit. Shampoo and conditioner provided for one person but not a single cake of soap, a hand towel or facecloths. The fridge is tiny, but ok for a night or two. The fitted sheets did not fit and kept coming off the mattress. The equipment in the kitchette was minimal, with no jug or bowl to heat things in the microwave. It is however a good place for a short stay as it is clean, spacious and the bed was very comfortable. It has a good heat pump too.

This is the third or fourth time we have stayed at this place as it offers a place to unwind and enjoy the warmth of the on site pool and the private spa in the deluxe room that we always book. Even though we are not from out of town we love to stay here