Becky L
6 agosto 2024
Pros: hotel brand new, very clean, sun beds incredible, pool gorgeous. Great location, 2 mins from the harbour. Reception staff very friendly, lovely roof top bar (although view is of derelict buildings and can’t see the harbour). Food by the pool is amazing. Cons: pool area next to a main road, loud traffic all day, building works opposite hotel so had to listen to drilling and banging very loud for 10 hours a day by the pool. Our room was very small and a bit like a prison cell (we did book the cheapest room with no balcony but didn’t expect a 5 star hotel to have rooms so small with no surface space in the room to put my stuff and nowhere to keep suitcases) Not enough plugs by mirrors. Food and drink expensive by the pool, told off for drinking own water and sprite that we bought from the shop. Smell of sewage by the pool. The hotel was heaving at the weekend as it was fully booked, capacity of 120 people and only 40 sun beds was ridiculous, people had to sit on chairs and the floor around the pool and they brought the sun beds from peoples balconies to the side of the pool. It felt overcrowded. They had a no reserving sun beds policy, the life guard was very hot on removing towels but if we got in the pool for a while we worried we'd lose beds. Had to ask for towels to be put by the pool everyday at 10am (we got to the pool at 8am). If room at the front expect loud noise until late. It does feel like they plonked a 5 star hotel in the middle of a building site.
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