21 Gravatt Road, Papamoa Beach, Papamoa, Bay of Plenty, 3118, New ZealandDettagli hotel
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1 notte
Recensioni degli ospiti
4.5/5
Ottimo
51 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
We have just returned home from a three week stay at the Pacific Palms resort, and are very happy with our experience. The proprietors, Andy and Nikki, were wonderful to deal with. From the time we started the booking process through to our departure, they were friendly, helpful and patient. The resort is well located, within very easy walking distance of grocery stores, restaurants, and other shopping. Although we did not make use of it, the bus service to Tauranga and other parts of Papamoa was also close by. The resort grounds are beautifully landscaped and well appointed. We particularly enjoyed using the picnic area near the heated pool. Our apartment was spacious and contained everything we needed to live comfortably in our “home away from home”. The living room furniture was a little dated and could have been a bit more comfortable, but we spent more time sitting in our unit (for personal reasons) than would be normal for someone visiting such a beautiful part of the world. We would recommend the Pacific Palms resort, and would not hesitate to stay there again ourselves.
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Risposta dalla struttura: Thanks so much for taking the time to write such a great review, and we are so happy that you enjoyed your time with us. It was certainly our pleasure to have you here, and we hope that we have the opportunity to host you again in the future. Thanks for choosing Pacific Palms for your visit to the Bay of Plenty. Nikki.
Utente ospite
Soggiorno: nov 2024
Altro
4.0/5
Molto buono
Pubblicata: 20 nov 2024
We have just returned home from a three week stay at the Pacific Palms resort, and are very happy with our experience. The proprietors, Andy and Nikki, were wonderful to deal with. From the time we started the booking process through to our departure, they were friendly, helpful and patient. The resort is well located, within very easy walking distance of grocery stores, restaurants, and other shopping. Although we did not make use of it, the bus service to Tauranga and other parts of Papamoa was also close by. The resort grounds are beautifully landscaped and well appointed. We particularly enjoyed using the picnic area near the heated pool. Our apartment was spacious and contained everything we needed to live comfortably in our “home away from home”. The living room furniture was a little dated and could have been more comfortable, but we spent more time sitting in our unit than would be normal for someone visiting such a beautiful part of the world (for personal reasons). We would recommend the Pacific Palms resort, and would not hesitate to stay there again ourselves.
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Camper39873493605
Soggiorno: nov 2024
Famiglia
5.0/5
Eccezionale
Pubblicata: 2 nov 2024
Fabulous place to stay. Our apartment was spotless, the kitchen was well equipped and the beds (I need one of those pillows) were extremely comfortable. Close to all amenities, you can just walk therefor a bit of shopping, the supermarket or dinner out. Accommodating staff and overall, highly recommended for a holiday or getaway weekend.
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Risposta dalla struttura: Thank you so much for taking the time to write a review, and we are so happy to hear that you enjoyed your stay with us. Great to hear that the location and facilities worked for you and especially great to hear that you liked the pillows !! Thanks for choosing to stay at Pacific Palms and we hope we have the pleasure of hosting you again in the future.
GJayeH
Soggiorno: gen 2024
Famiglia
5.0/5
Eccezionale
Pubblicata: 17 gen 2024
We will be staying at the Pacific Palms Resort in Papamoa later this year, and have already experienced great customer service. Nikki has been very informative and helpful. If the booking process is this pleasant, we can only imagine how great our stay will be!
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Risposta dalla struttura: Thanks so much for the kind words. We are looking forward to hosting you later in the year! Nikki
NorthStar19517638567
Soggiorno: set 2023
Famiglia
5.0/5
Eccezionale
Pubblicata: 4 set 2023
We've stayed a number of times for both holidays (at Christmas when we were living away from Tauranga, so we've had a larger unit so we can entertain/babysit our grandkids) and work where it has just been myself and my husband. We have always been well accommodated, with great service from lovely staff. Highly recommend.
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Risposta dalla struttura: Thank you so much for taking the time to write a review. We are so glad that you enjoy your stays with us and it is our pleasure to host you. Thanks for choosing to stay at Pacific Palms and we look forward to seeing you again.
Road47819671981
Soggiorno: ago 2023
Famiglia
5.0/5
Eccezionale
Pubblicata: 20 ago 2023
What a amazing time we had. gentleman at reception was so pleasant and no messing around he had everything ready on arrival. Rooms are big and very clean and modern. everything you need. grounds and pool are well maintained, perfect spot to bring the kids at any time of the year. as the pool and spa are warm and have covered areas to by and watch kids while they swim. Just perfect
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Risposta dalla struttura: Thank you so much for taking the time to write a review. We are so happy to hear that you enjoyed your stay with us and you enjoyed our wonderful facilities. Thanks for choosing Pacific Palms and we truly hope we have the pleasure of hosting you again in the future.
Utente ospite
Soggiorno: ago 2023
Altro
5.0/5
Eccezionale
Pubblicata: 16 ago 2023
We are a sports team of 10 mostly mature ladies and were in Tauranga for an event. We stayed in Apts 22, 23 & 24. Everyone had only good things to say about Pacific Palms Resort. The accommodation was more upmarket and dearer than where we would normally stay on our trips throughout NZ, but we certainly appreciated the extra luxury. We highly recommend staying here.
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Risposta dalla struttura: Thanks so much for taking the time to write a review. We are so happy to hear that you enjoyed your stay with us. Thanks for choosing Pacific Palms for your accommodation needs and we do hope we have the pleasure of hosting you again in the future.
Utente ospite
Soggiorno: lug 2023
Altro
5.0/5
Eccezionale
Pubblicata: 30 lug 2023
Beautiful rooms full of all amenities. Kids absolutely loved the pools and spa. Staff so helpful and accommodating especially with a last minute booking. Close to shops and restaurants. Will definitely be staying again.
Traduci
Risposta dalla struttura: Thanks so much for taking the time to write a review. We are so happy to hear that you enjoyed your stay with us and the kids took full advantage of the pool even in this winter weather we have been having! Thanks for choosing Pacific Palms for your accommodation needs and we do hope we have the pleasure of hosting you again in the future.
Utente ospite
Soggiorno: giu 2023
Altro
5.0/5
Eccezionale
Pubblicata: 30 giu 2023
Lovely clean unit with everything you could need. Comfy beds, great pool and spa. Andy and Nikki were so welcoming and helpful. Location is also amazing- short walk to supermarket, all sorts of restaurants and bars. An awesome holiday destination couldn't recommend enough.
Traduci
Risposta dalla struttura: Thanks so much for taking the time to write a review. We are so happy to hear that you enjoyed your stay with us and found everything you need in the area. We are so lucky with so many great restaurants and cafes within walking distance! Thanks for choosing Pacific Palms for your accommodation needs and we do hope we have the pleasure of hosting you again in the future.
Utente ospite
Soggiorno: giu 2023
Altro
5.0/5
Eccezionale
Pubblicata: 29 giu 2023
Great to be able to get a 3 bedroom villa so the teens did not have to share. Clean and tidy and managers friendly. Super handy to the Plaza and across the road to Fashion Island. Pity about the rain lol
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Risposta dalla struttura: Thanks so much for taking the time to write a review, and we are very happy to hear that you enjoyed your stay with us despite the terrible weather we are having at the moment! Thanks for choosing to stay at Pacific Palms and we truly hope we have the pleasure of hosting you again in the future.
Utente ospite
Soggiorno: giu 2023
Altro
5.0/5
Eccezionale
Pubblicata: 12 giu 2023
Accommodation was on point, comfortable beds, very clean, beautiful space, we everything we needed. We enjoyed a game of tennis and later a spa and swim in the pool. My only suggestion would be the swimming pool was a bit cold for winter swimming and needs to be heated to at least 30 degrees. The spa was lovely but again needs to be a little bit hotter so it is more like a spa. Turn up the heat please guys. Wonderful customer service at reception and would totally recommend this place.
Traduci
Risposta dalla struttura: Thank you so much for your lovely review and for taking the time to do one for us. We are so happy to hear that you enjoyed your stay and made good use of the facilities. Sorry to hear that you felt the pool temperatures were a bit too cold for your optimum swimming pleasure. We do base our temps of 26 for the main pool and 39 for the spa pool on industry guidelines for best practice, and we do know that for some of our people that use them regularly they are actually too warm! So we do try to keep it where we know the majority of people will be satisfied, but we have certainly noted your suggestion. Often with the very cold days we are having at the moment the air temp does makes it feel colder but at least when it is a lovely sunny day as well the solar heating kicks in also to boost things, and most guests and residents seem to be happy once they are actually in! Thanks for choosing us for your stay and we hope we have the pleasure of hosting you again in the future.
Utente ospite
Soggiorno: giu 2023
Altro
5.0/5
Eccezionale
Pubblicata: 1 giu 2023
We booked for one night. Our apartment was tidy, and nice, had everything we needed, couldn’t have asked for anything else. Bed was so comfortable, just nice all round. Will definitely be booking again when we’re back. Beautiful place to stay
Traduci
Risposta dalla struttura: Thanks so much for taking the time to write a review, and we are very happy to hear that you enjoyed your stay with us. Thanks for choosing to stay at Pacific Palms and we hope we have the pleasure of hosting you again in the future.
Utente ospite
Soggiorno: giu 2023
Altro
5.0/5
Eccezionale
Pubblicata: 1 giu 2023
We came down last minute for a family funeral and the ladies were so accommodating! They let us check in early which made the process of making the funeral so much less stressful! The room was amazing and clean and felt like a home away from home and was in the perfect location for us as well. Will definitely be visiting again!
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Risposta dalla struttura: Thanks so much for taking the time to write a review, and we are very happy to hear that your stay with us was perfect for your needs. Sorry for the reason for your visit, however we are glad that we were able to help relieve some of the stress of the moment. Thanks for choosing to stay at Pacific Palms for your time here in Papamoa, and we hope we have the pleasure of hosting you again in the future.