Hotel in zona Dipalo River Park, Pangasinan

Walang mappaglagyan al gabinetto, walang specchio,

I’ve been to Levo Hotel on business 4 times in the last 6 months. The hotel facilities are quite new (although lacking a gym) but the processes seem to be a bit immature. As a result, there are some issues with the service as listed below. 1. Check-out is unreasonably slow. I recommend allowing 30 minutes for the checkout process. 2. The hotel charges a cash deposit of 2500 Pesos against the minibar, then housekeeping will manually check the contents of the minibar during checkout. Twice (of my 4 visits) they have tried to charge me for minibar items which I did not consume (perhaps due to a poor job of restocking). In both cases this took several phone calls to managers to resolve while I was made to wait. I highly recommend taking time-stamped photos of the minibar contents upon checkin in case this should happen to you. 3. They issue a paper receipt for the cash deposit. It is required to retain this slip of paper in order to be reimbursed. Do not lose it. All that said, there is literally no other decent hotel nearby, so you probably have no choice but to stay here. Hopefully the above advice helps you avoid most of the potential pitfalls with the service.

- Il personale era amichevole e estremamente utile -la camera era grande -la letto era comodo - le tovaglie erano fresche e buona qualità -la camera era molto buona - la pressione dell'acqua era buona - la vista era buona -il valore per i soldi Cosa da migliorare: -comunicazione del personale, dovevamo avere conoscenze e informazioni unificate - la colazione è stata servita fredda (Bec in casa non è ancora operativa) - la stanza 201 è rumorosa a causa del quartiere/lavanderia vicino al personale, appena alle 4:00 abbiamo sentito rumore che ci svegliano. In generale, è stato un piacevole soggiorno.È un nuovo resort.

Very good modern hotel, done out very tastefully and with lovely staff. It has a good location in the town center, close to the iconic church shrine, and places to eat and small shops. The free parking is another plus, as is the diligent and professional security. Filipino breakfast also very nice. The WiFi is fast and TV choices OK. Just one thing is letting it down - if you are looking for a nice hot shower late at night or early in the morning, forget it. There does not seem to be any hot water at those times, and it’s lukewarm at best for the remainder. We asked about that, but received non-commital reply that everything was running ok and the maintenance staff was on day off on a Sunday. If we wanted they would give us a bucket of hot water to wash with. Sorry, but guests paying for a hotel like this, which isn’t a budget outfit, expect hot water. Maybe it’s trying to save money I don’t know (some sort of system can be heard running around 5 in the morning and warm water is on tap around an hour or two later). But either way, would only return again if that issue is fixed. So, great place with a bit of an issue with its hot water. Its excellent staff ensure a high score, despite its shortcomings which are definitely a management / ownership issue.

Nice!