Best Western Palmyra Inn Suites

Charming and Lavish This is the most loveliest of places I have ever stayed. Absolutely 10/10. Beautiful and charming with excellent customer service.

Great, clean place to stay! Very kind staff. The building is older but well maintained and clean, did not feel dirty to us. In a very safe, quiet, and beautiful area of Palmyra! Walking distance to the temple and sacred grove. Would definitely stay here again.

Clean and quiet. The staff were friendly and accommodating. I recommend for anyone going to a nearby concert.

The only thing I didnt like was the breakfast, the juice machine was broken and there was no bottled OJ, the only fruit was apples. There were not fixings for a bagel breakfast sandwich. Very disappointing. I dont expect much in the way of the complimentary breakfast, but this did hit a very low set bar. The Staff was excelent, the grounds well kept and the room was clean and comfy.

The room was comfortable and clean. The room was comfortable and clean. The bathtub was dirty and full of hair, but everything else was fine. The pool/jacuzzi hours could be extended, that would be my only suggestion. The breakfast was very good. I would definitely return to this hotel and recommend it.

could of been great Hello, I'm writing to tell you about our stay on Saturday August 2nd. First, when we entered the hotel it was very warm. I'm not sure if the A/C was not working or not on, but it was very warm throughout the common areas of the hotel. We were not able to use these areas due to this and had to eat our breakfast Sunday morning in our room. We felt bad for the older gentleman sweating as he checked in other patrons. Secondly, the televisions throughout the hotel were not working. This was not told to us before we arrived, or we would have made other arrangements. The ice machine on the floor of our room, the second floor, was not working. There were no towels available in the hot tub area when we went to use it. When I went to take a shower the products supplied were not shampoo and conditioner but conditioner and body lotion, which I did not realize until I was already in the shower, so I was unable to wash my hair. The room was clean and the bed was luckily comfortable. Overall it was not a very good stay. There was only one gentleman on staff at the desk throughout our stay and he consistently had a long line of people at the desk so speaking to him about any of these issues, even if he could have addressed them, was very inconvenient. I look forward to your response to my concerns. Thanks, Christopher Virginia