Brondo Architect Hotel

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The property was under going refurbishment. It was nosey and we were in a room with a lift only part way. It will be a lovely hotel but they should have made us aware that building works were happening and we could have chosen somewhere else. They charge for water which in a high rated accommodation there should be water available and 1€ for a coffee pod!! Tea and coffee should be available as a given.

The hotel has a great central location. The hotel staff are very friendly and professional I had expected two beds. What I got was one bed and one sofa bed. The sofa bed was not particularly comfortable. The main bedroom was quiet according to my brother who slept there. The living room, where the sofa bed was located was far from quiet. You could hear every conversation from the street below. You could hear people walking up the wooden stairs that were immediately outside of my room. You could hear every word spoken by the people in the hotel reception. Breakfast was good.

Location is good, in Old Town, walking distance to many restaurants, waterfront, cathedral, shops. The staff at reception were really friendly & helpful. Lobby is stylish & breakfast seating area was nice & modern. Breakfast was ok, not a great deal of variety but had the basics (no pancakes!), but wasn't well replenished if you weren't there early (I don't mind asking to save extras being wasted but they had run out of a fair bit). I emailed before arrival to ask if they had oat milk & was told they did, but there was only soya which was disappointing. Not much at breakfast for vegans. And my partner found a staple in his cereal (nearly swallowed!), the breakfast staff apologised but no partial refund or anything. We paid for a premium double room, but there wasn't really anything premium about it, reasonably spacious but nothing excessive. I don't think there was even a headboard & decor was quite basic & boring- no character & unattractive fixings. Calling it "Architect" Hotel seemed to be a bit of an excuse not to decorate or finish things properly (bad paint job, poor grouting/sealant, etc., lots of exposed pipework ("rustic" in places but not for bedrooms). Shower area was spacious but shower tray was tiny & penned in, which was a poor use of the space, & the shower head was tiny with poor flow, so showering wasn't comfortable. Bed was thankfully comfy & AC was great. The bar was very expensive. We might return (short stay only) but I wouldn't pay over the odds for it.

The stay was the absolute worst we had in our many weeks in Europe. The air conditioning was completely broken and the receptionist could not reach the manager. The room was small and dark and ugly — not sure how the hotel has a 4-star rating — but it was impossibly hot. We left and found another hotel in the old city of Palma, which was delightful The young woman at the receptionist desk could not get the AC to work, but did offer to let us use a small fan that is normally at the receptionist’s desk. It was a dreadful experience. Avoid this hotel.

nice hotel in a great location. our room was spacious and the bed was very comfortable. it was a short stay, so we did not have time to use the outdoor area connected to the room, nor the restaurant, but both looked great and I'm imagining that the restaurant stands up to the other positive reviews here.

Great location! Pur suite was very cute and clean. We would have liked some plates toaster and utensils would have been nice. Overall we really liked our stay and would come again!