Divisi Suites & Spa

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Stay away! There is something very wrong with the other reviews of this b&b. The place is in a terrible area of Palermo. In attempting to drive there, we got into some seriously bad slums. I strongly recommend that you be careful about using the standard navigation apps, as in trying to send you on the (presumably) shortest routes, they will direct you into tiny streets in highly a questionable area - at least while routing you from the airport. I say this as a person who lived in very bad neighborhoods when I was younger, and who has traveled very extensively throughout Europe. Once we thought we had gotten close to the b&b, but were still unable to find it, we called the manager on duty (perhaps an owner?). On foot, she eventually managed to locate us. She was quite friendly and trying to be helpful, but was utterly frenzied and disorganized. She directed us to a place to park our car. This was a small lot or perhaps a mechanics garage parking area. It was run by a very angry man who did not even want to let us park there. Somehow the manager eventually convinced him to allow us to park there. However, we would need to leave the car keys with him. Given the unpleasant neighborhood, our substantial quantity of luggage that we would need to carry to the b&b (which we still had not seen), and the fact that we were not convinced we could even get the car back in order to go to dinner (if ever). We decided not to give our car keys to truly unpleasant and angry man. It was clear that there was nowhere nearby the b&b location to park, and that the manager had completely falsified the situation there. We told her that we would find somewhere else to stay, and asked her to please refund our one-night's deposit. Although she was nice enough at that time, she later refused to return our money. We cannot speak to the actual rooms, but everything else we had been told consisted of complete fabrications and/or exaggerations. I would take the other reviews with a large grain of salt.

This property is well located for exploring the city. Carlotta was so helpful and made us feel very welcome. The room was beautiful and well equipped for my husband, two teenagers and I to stay.