Ai Quartieri

支払いはチェックインの時にカード払いしましたが、 領収書が出てきませんでした。 また、家族で宿泊したので、複数ベッドの部屋を予約しましたが、ダブルベッドがひとつで予備ベットがある部屋でした。 1人は予備ベットに寝ることにしましたが、シーツがなく、what's upで要求しましたが、もう遅いと取り合ってくれませんでした。(21:00)仕方なく、ダブルベットの掛けシーツを敷いて寝ました。 領収書はメールで送ってくれることになっていましたが、2日経ってまだ、届いていません。 イタリアの宿ってこんなもんでしょうか？

Nettes kleines B&B. Freundlicher Gastgeber.

The room was comfortable with enough space to make myself at home. I enjoyed having indoor and outdoor common areas.

Amazing b&b hotel. I love the design of the rooms and mini balcony. Very clean too. Conveniently close to main trani station.

The host seemed very nice at first… we started to have issues. First off we got there NO AC was on. it was sweltering hot. We then turned the AC on and this smell of sewer/ sulfur begin to fill the rooms. It became Unbearable as we all had to walk around with our noses covered. The place seemed to be updated and nice but it was basically impossible to deal with the smell. We then messaged the owner and he told us “ turn off the ac and turn it back on” as if this has happened before. keep in mind we never mentioned the air conditioning smelling so he must know something. After a nights sleep there we woke up AND IT SMELLED EVEN WORSE. So we decided with 4 disabled people this place was not going to work and that we would need to move. When telling the owner that we were leaving he told us he smelt nothing and that he was sorry. we appreciated that he felt bad but we still had to leave. we only stayed one night which we offered to leave our deposit ( covered one night) and take our other payment back he said no. he can’t lose this money in JULY. we understand money may be tight but we are now out of $2000 AND WE HAVE TO find a new hotel. so now we are thousands of dollars into this mess and he refuses to give us our money back and just says have a nice day and leaves. It is safe to say unless you want to stay in a place that has an awful sewer smell and that you wake up drenched. this is not the place to go. ( US people this may look like something that we would see at home, It is not) Save your time and money, go stay at a hotel that caters to your needs. also there are very many steps to access this place so keep in mind if you are traveling with a disability. Lastly you get dropped off on AN alley way filled with trash AND people that are just sitting out on the road late at night. that may not be an issue to some but if you would prefer not to stay in the ghetto then AGAIN stay in a hotel.

The property was perfect for a very short stay in Palermo. The room was clean and spacious with a comfy bed and cold aircon. The host was friendly and helpful. The location was great and near the train station. Surrounding the place it seemed a bit more run down than the rest of Palermo but inside it was fabulous. Thank you for a great stay.