Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram

This hotel has a beautiful garden, well maintained. We stayed only one night at a time where it was not busy at all. The room was clean, well equipped and spacious. The staff was very friendly. We had dinner at the Shack and breakfast indoors, both meals were very good. We enjoyed swimming in the pool (it would benefit from a light refurbishment, a few missing tiles here and there). The beach is at the end of the hotel property and we did enjoy a long walk at sunset.

The place itself is ok, it’s large and maintained well. The rooms are tiny, the service is mediocre, the staff does not care much and we need to keep asking for everything. No mini bar, bugs in room, no high tea or any event for that matter. Better avoid.

Amazing ambience we had such a great time in welcomhotel kences staff are friendly sejal did excellent job during check in time and mr alok helps us during breakfast time beautiful beach access swimming pool also very beautiful all over great experience

The place was highly recommended and now we know why. Amazing location on the beach and a private entry to the bay of bengal. Sea kissed resort with an infinity pool and some really good food. Kabeer was there to escort us right from the time we reached to the time we left. A warm person with all the information required for someone visiting Mahabalipuram first time. We had spent the whole evening with mild showers and a perfect setting for a warm cozy dinner. Food was made as per our dietary restrictions and some local specialities were highly recommended by the exec chef. Courteous and attentive staff, well trained to answer the questions we had about the food etc. The security incharge Rintu was there to watch over the resort guest who were strolling on the pristine clean beach and even gave us a ride back in the buggy to the reception on our way back. All in all a must visit on your Chennai Mahabalipuram trip for spending some quality time with your family and friends.

I went for event and we had avery good service from all staff we really appreciate to all staff specially Mr alok from banquet and ms sejal she welcome our team staff are polite and friendly

We really appreciate to all staff. For excellent job from the beginning to till the end they did very well sejal,alok,satya