Hotel in zona The Oxford English Centre, Oxford

We booked this hotel because it was the only one available on our dates at a reasonable price. After reading the reviews we were very scared, but we got a very good surprise. When we arrived we rang the buzzer and in less that 2 minutes the recepcionist was with us. And also the room was ready 3 hours before check-in! The room is not very modern but it´s spacious, confortable and with several unexpected things like a fridge or toiletries. If we return to Oxford, we will consider staying at this hotel again.

We stayed for two evenings in May to visit Blenheim palace. We had two rooms, both superior, one on the first floor of the pub and one leading out to the front. Both rooms were beautiful; the one outside had very low ceilings and beams (ok for us as we’re not tall), with a big clawfoot bath and a walk in wardrobe. It also had the most stunning fireplace that backs on to the one in the pub. The other room had a huge 6ft bed and a very big walk in shower. Both were incredibly comfortable and we slept well both nights. We ate at the pub both evenings; the first night a young chap was managing the restaurant, he and the team did a phenomenal job. The service and the food was superb. He second evening we shared the steak (we had two between the four of us) and it was amazing. Again the food and service was fabulous. On the Saturday we were the only ones eating breakfast, the service was prompt and the food delicious. However the breakfast on the Sunday was an absolute disaster; the chap who seated us (I didn’t catch his name but he had an overseas accent) took our order and then we waited…. We waited and waited as he seated others, took their orders and their breakfasts came while we waited. The room wasn’t full, there were about 5 other tables seated (and he walked past us several times and looked at the table). When we asked him, he blamed the kitchen then went to find out what had happened. He came back and apologised and said it would be with us shortly (to be clear, two of us were only having toast!) only for us to have to chase again. An hour had gone by and we still had no breakfast (every other table had come and gone by then. After chasing a second time, he brought out one cooked breakfast (with the wrong eggs) and an omelette (the other order was for poached eggs on toast), oh and then the toast! We explained this was wrong so he blamed the kitchen again and then said he’d get them to make poached eggs but we said we’d rather not have rushed poached eggs (and to be honest it had been over an hour, we had to get off). There was an almighty row going on between him and the kitchen (I imagine the order simply hadn’t made it and then he’d guessed). We were gutted, it had been such a lovely stay with two fabulous meals and great service and it ended like that. We were told that a guest had a flat battery and they were trying to help out with that, but to me there’s no excitement for that level of service in a breakfast room where only 5 tables have taken breakfast. When I checked out he apologised it did not make eye contact. I really wanted to be writing a positive review and like I said the majority of the stay was super, to the point we’d discussed returning g. However that wouldn’t happen now, which is a shame.

Grande casa degli ospiti. Prenotare di nuovo.Su una nota laterale, la casa degli ospiti mi consiglia che vi sia stato inviato un rimborso, per passare a me, perché in un momento non ha energia elettrica. La casa degli ospiti ha consigliato che il rimborso sarà inviato da voi stessi. Per favore, consiglia quando riceverò il rimborso.Grazie.

Buona esperienza in hotel Buona esperienza in hotel Buona esperienza in hotel

Fabulous newly-refurbished room with super bed, compact but nicely fitted bathroom and air con. Peaceful village setting away from roads, a bonus around Oxford, with easy access to city by bus or riverside ride or walk. Welcoming staff and spacious, relaxed lounges and bars, lots of outdoor space.

Cooked breakfast standard fare but my word, the chef got it cooked to order just right. Good quality real ale available as well as the usual drinks you would expect. Bedroom blinds sligtly dodgy but not enough to deduct a star and ore than made up for by decent bed, bathroom and the coffee maker. Decor matched the age of the building in a clean, bright and interesting way - not cutesy or overdone. Efficient, warm and friendly staff. Good value for money. Will definitely return.

Abit far from the city. Good if you have a car. Nothing much to do nearby. But clean and new hotel. Breakfast was good too. Loved the bathroom amenities

Prenotato per due notti mentre visita Oxford, Woodstock e Blenheim Palace. L'alloggio e la posizione hanno perfettamente adattato la fattura, ma da Oxford abbiamo avuto buone strade per tutte le nostre destinazioni e il parco e i passeggeri sono stati vantaggiosi. Alloggio come previsto - buono standard. Mangiato lì una sera - cibo buono e ben presentato. Tutto il personale che abbiamo incontrato era: piacevole, amichevole e utile. Raccomandato - ripreso.

We previously stayed at another location for the Artist's Residence and loved it. This hotel felt as if someone had shown up ten years ago with some design ideas, and then never returned. Our room was not clean with a dirty rug on the floor, an unclean toilet and dusty window sills, which really ****** given that there was a heatwave when we stayed. There were no fans available (we were told that there were fans but they were all in use) which meant we had to sleep with the windows open and the smell of cigarette smoke from the garden below. Breakfast was odd, with cold toast, avocado that may have been frozen and patchy service. Our waiter was the same person who later came to make up our room (which was not really made up). They may have staff shortages but whatever the cause, I felt that the experience offered poor value and had plenty of ******* given the fact that we have stayed at other luxury hotels nearby for the same price with far better service.