36-1 Aza-Kamibotanmori, Owani Town, Minamitsugaru District, JapanDettagli hotel
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1 notte
Recensioni degli ospiti
4.4/5
Molto buono
40 recensione
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Recensioni verificate
Ubicazione4.3
Strutture e servizi4.2
Servizio4.5
Pulizia4.5
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Tutte le recensioni(40)
Recensioni positive(36)
Recensioni con foto/video(16)
Proprietario simpatico(6)
Recensioni negative(4)
Utente ospite
Camera in Stile Occidentale TC2
Soggiorno: nov 2023
Famiglia
5 recensione
5.0/5
Eccezionale
Pubblicata: 24 dic 2023
Very beautiful clean hotel with great apple onsen bath! Excellent dinner and breakfast. Shamisen performance was entertaining too. We enjoyed staying here!
We loved the place and the food. In addition, the breif shamisen concert after dinner was the best experience ever in Japanese hotels.
Traduci
Utente ospite
Soggiorno: apr 2023
Coppia
0 recensione
5.0/5
Eccezionale
Pubblicata: 26 apr 2023
We thoroughly enjoyed our one night stay here. Our room was spacious, with a lovely view into the trees. Our beds are very comfortable and the bathroom, very well appointed. Both the dinner and breakfast had a great selection of delicious Japanese delicacies and the service from the staff in the restaurant was wonderful, The ladies bath area was a delight, so unusual to have lots and lots of apples floating in the water, a very novel experience.
Traduci
6/10
Utente ospite
Soggiorno: ago 2021
Altro
0 recensione
2.0/5
Pubblicata: 13 ago 2021
I'm not sure what Hoshino Resorts Kai Tsugaru wants to be. Is it a hotel or a ryokan? Is it luxury or not? The answers to both questions are a bit complicated for a variety of reasons. While there is no solid definition of a high-end hotel or ryokan, generally speaking, they often differ in the following ways: Top ryokans: - Smaller, more intimate establishment with a small number of rooms (typically 30 or less.) - More intimate, personalized service - Shoes come off upon entering the property - For Onsen ryokans, they provide yukata clothing to wear while on property - More inflexible meal times (you can't simply choose exactly what time to make a reservation or when to show up.) - Half-board - Lacks full-service amenities of larger luxury hotels like gym, pool and laundry service - Top quality onsen, with some rooms even having private onsens. Top luxury hotels: - Larger footprint and more rooms - Slightly more impersonal service (understandable, since it's usually larger) - Shoes stay on - Meals are often optional - More flexible meal times - Has more on-property amenities such as gym, pool, business center, laundry service, etc. Unfortunately, in many ways Kai Tsugaru is a bit of a cop-out. It represents itself as a ryokan, but takes the worst aspects of both hotels and ryokans which left us confused as to exactly what it was. For starters, it's a rather large property at over 40 rooms. This, combined with the fact that it's owned and operated by the Hoshino group, would lead one to believe that it would offer the intimacy of a ryokan but with the convenience of a hotel. It did not. There is no full-time greeter/handler outside the property, with the exception of the second afternoon, when a young lady was waiting outside with a clipboard in hand - she was clearly expecting a guest to arrive and check in. Sorry, but just having people outside during check-in hours is not acceptable in my book (we arrived about an hour earlier than the standard check-in time, but no matter.) Each time we left the property or returned from an outing, the outside entrance was barren with no soul in sight. Even when entering, nobody was hanging out in the lobby area to greet us. The staff are strictly behind the front desk counter in a way that is much more reminiscent of a hotel - it left us cold. And when we were checking in, there were no welcome drinks or snacks, either at the counter or delivered to our room by a room attendant. And therein lies the service problem. Nothing about the service is personalized or intimate. In a ryokan, they often have room attendants assigned to you, and they come to your room shortly after checking in and deliver treats and tea. And, at some place, they will come to your room to escort you to the dining area when it's time for your meal (or, better yet, they bring the food to you.) Not one aspect of their service gave any indication that Kai Tsugaru was trying to be a luxury ryokan. Secondly, the meal times are very rig