Nuwanda0423
14 ottobre 2024
Most Bad hotel experience ever had..
The attitude of the front desk staff was extremely unprofessional. They were rude and had poor communication skills. The reception do not accept our price for extra, so I leave and then I want to to deliver something. However, the front desk staff named Brahim arranged for a security guard to accompany me and even prohibited me from entering the room, without policy supported. This is extremely insulting. Such treatment is completely unjustified and made me feel highly disrespected.
Moreover, the hotel's hygiene standards are severely lacking. The rooms were not clean,with dust visible on various surfaces and the bathroom was not properly sanitized.
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