Foto MIMARU Osaka Namba North

Risposta dalla struttura: Dear guest,Thank you very much for sharing your experience at our hotel.We are glad to hear that you have enjoyed staying with us. It is our greatest pleasure to realize that you were satisfied with our service. Your kind comment concerning our staff is also very much appreciated. It is always encouraging and inspiring whenever we receive positive feedback from our valued guests. We will continue our effort to provide the best service for our guests.Again, our sincere thanks for the comment you gave us. We are very much looking forward to welcoming you again.Warm regards,MIMARU OSAKA NAMBA NORTH

Risposta dalla struttura: Dear guest,Thank you for taking the time to leave feedback.We are sorry to hear you were not fully satisfied with your stay at our hotel.Your feedback is taken very seriously, and our team will take it in account and work to improve our facilities and services so that we can offer a better experience for our customers. We hope that despite the issues, you had a great time in Osaka. Once again, thank you for your feedback, and we hope that we may be able to welcome you back sometime to a new and improved MIMARU.Warm regards,MIMARU OSAKA NAMBA NORTH

Risposta dalla struttura: Dear guest,Thank you so much for your kind feedback! Our team is overjoyed to hear that you had a great experience during your stay with us. Our staff is very grateful for your kind words about our service. We hope you had an amazing time exploring Osaka and surroundings, and we are looking forward to welcoming you again someday.Best regards,MIMARU OSAKA NAMBA NORTH

Risposta dalla struttura: Dear Guest, We apologize for replying late to your kind review. Thank you very much for staying at MIMARU Osaka Namba North and giving us delightful feedback. We are grateful that you all enjoyed our room. We are looking forward to seeing you again at MIMARU Osaka Namba North.

Risposta dalla struttura: 親愛的客人您好，感謝您本次選擇入住MIMARU大阪難波NORTH，並於百忙之中抽空留下您的寶貴意見。我們很高興您滿意我們飯店的周邊環境、設施、飲食店、房間設備及前台人員的接待服務。希望您這次有在大阪度過一個盡興美好的假期。關於外面道路的摩托車噪音，影響您的住宿品質，我們深感抱歉。於飯店內大廳放置免費茶包咖啡區也有提供免費的耳塞，歡迎您於住宿期間隨時使用。關於緊急逃生出口的漏風問題，我們也感到十分抱歉。雖然必須確保緊急情況時的逃生順利，可能在加強門與縫隙的密合度上有執行的困難，但我們也會根據您的意見擬定相關對策，感謝您願意給予指教。我們期待能夠在未來再次見到您來訪我們的MIMARU飯店！祝您有個美好的一天。MIMARU大阪難波NORTH前台人員一同敬上

Risposta dalla struttura: Dear guest, Thank you for choosing MIMARU Osaka Namba NORTH and taking the time to share your experience with us. We are delighted that you enjoyed our Pokemon room and our facilities. We hope you have created wonderful memories in Osaka. As mentioned in your comment, we are located close to multiple train stations, allowing easier access to the airport and other parts of Osaka. In addition, it is convenient for shopping since Orange Street and other shopping areas are also nearby.Direct feedback from guests, like yours, always encourages us to provide an even higher quality of service. If you notice any room for improvement regarding our services and facilities, we would love to hear your opinion when you visit us again. We very much appreciate your feedback, and we sincerely hope to welcome you again in the future. Best regards, MIMARU Osaka Namba NORTH Front Desk Team

Risposta dalla struttura: 親愛的客人您好親愛的客人您好 感謝您此次入住MIMARU大阪難波NORTH並且分享您的住宿體驗。很開心您對於此次的入住體驗感到滿意。MIMARU為公寓式酒店，房間內提供廚房與廚具，並且擁有與ㄧ般酒店相比較為寬廣的空間，十分適合家庭與團體客。也如您所說，MIMARU大阪難波NORTH距離主要的觀光景點道頓堀，徒步約莫10分鐘左右即可以抵達。周遭也有需多餐廳與便利商店等店家，飲食與購物都十分的便利。能夠得到您的認同我們深感榮幸。也期待未來您蒞臨大阪時有機會再次為您服務。祝您事事順心。MIMARU大阪難波NORTH前台人員一同

Risposta dalla struttura: 親愛的客人您好感謝您這次選擇入住MIMARU大阪難波NORTH以及留下您的評論。能夠幫助到您，並且讓您接下來的旅程能夠順利進行是我們的榮幸。也希望您的小孩能夠早日康復。很開心您對於這次的住宿體驗感到滿意。如您所說，我們飯店距離大阪主要的觀光景點，如心齋橋商店街、美國村等徒步約莫10分鐘即可抵達，十分的便利。MIMARU為公寓式飯店，房間相對於一般飯店的空間較大，十分適合家庭以及團體入住。也很開心您的小孩能夠在飯店內也能玩得盡興。我們致力於提供舒適的住宿環境給客人，十分感謝您提供您的建議，我們會做參考並嘗試改善。我們也期待您未來蒞臨日本時，有機會再次為您服務。祝您事事順心。MIMARU大阪難波NORTH前台人員一同

Risposta dalla struttura: 親愛的客人您好，感謝您本次選擇入住MIMARU大阪難波NORTH，並於百忙之中抽空留下您的寶貴意見。我們很高興得知您喜歡我們房間的設備，周邊環境及職員的服務品質。也很高興知道您的小朋友很喜歡我們的Pokémon 房！希望您如果下次還有機會來大阪觀光，我們衷心期盼您能夠再次選擇我們的MIMARU飯店。祝您有個美好的一天。MIMARU大阪難波NORTH前台全體員工敬上