B&B HOTELS Hotel Prestige Ornago

If there was no supplier located close to this hotel, I would have not stayed there. First of all, it is quite old and situated in a remote place, where you have nothing around. The AC in my room was pretty weak. It could not manage to cool down the room, so I had to open the balcony to have a bit air, even if it was very warm in the night. The hotel does not have its own restaurant. They buy something precooked and microwave it for the customers. I asked a guy at the reception, if their restaurant is good and he said yes! At least we realized it pretty quickly and left to a proper restaurant. The toilet in my room was leaking. Water did not properly stop and was sound of pouring water the entire night… A lamp in refrigerator was dying. And also producing noise… Breakfast is very mediocre. They have many similar pastries (mini-croissants with different filling), cereals, yoghurt, boiled eggs, one time I had cold thick pancakes. No omelette, nor good selection of ham and cheese, even bread is not available. Coffee is not the best… Before coming to the hotel, I asked them if they have a pick up service. I wanted to be picked up from Arcore, which is just 10km away. Instead they proposed to get out of train in Monza and take a taxi from there. In case I could not find a taxi, they offered their support to find a taxi :) But I had to call them from Monza… At the end, I walked 9 km from Arcore to the hotel. At least I could pay with AmEx… If there is a chance, stay somewhere else.

It was very comfortable, staff was excellent however it is way out of the way and needs a shuttle!

Everything was more than OK

Arrivée le 1er jour,du linge traînait dans la salle de bain,on nous a donné une autre chambre OK. L’ air conditionné ne fonctionne presque pas et fait un bruit d’enfer comme si une lessiveuse essorait avec en plus un cliquotement,une nuit je pensais que le plafond allait tomber 2eme chose le mini bar ne refroidit pas assez,3eme problemes avec les lampes au dessous du lavabo qui s’eteignait en consequence le seche cheveux ne fonctionnait pas non plus suite a ce mauvais contact.point positif la literie Petit dejeuner servi au sous sol,pas d’air conditione Consequence si vous déjeuner apres 9h le fromage fond sur le Plat et le jambon ranci car l ’air ambiant est trop chaud.un jour j ai jete les petits pains car certainement de la veille dur comme du bois et j’en passe. C’est la 1ère fois que je fais un tel commentaire .nous avons beaucoup voyage et jamais déçu d’un hôtel.on se demande où sont les 4 étoiles prestige.