Residence Inn Orlando Downtown

Front desk was extremely helpful and friendly. The amenities in this hotel are next too none. Highly recommend this location.

We pulled up in the dark & rain and didn’t realize where to park or what to do at first. Be aware that you can wait out front (in a couple parking spots right outside the front door) or turn in to the parking that is just past the front doors but labeled as parking for the apartment building next door! Nice property otherwise. Clean and staff was nice!

Numerous fixtures in the room needed fixing or replacing (handles, toilet paper holders etc.) Dining chairs were too low for table. Couch sagged.

Good location and facilities. I would have liked the pool to be more heated but the pool area is really nice. We didn't get our room fixed because of the length of the stray but I would have preferred it to be fixed daily.

I nice hotel in downtown Orlando. The rooms are very nice and comfortable. The only slight drawback would be outside street noise can be heard

We arrived very late. Check in was simple and friendly. Everything was as desired. Minor issue with toilet paper roll holder needing maintenance, but not a real issue.

Clean, comfortable, spacious rooms, comfy bed, good shower.. Front desk friendly and helpful. Some street noise, even on the 5th floor but not enough to hinder sleep.

I’d love to tell you about my stay at the Residence Inn- except they informed me at 10am DAY OF that they wouldn’t honor my reservation that I made over a month before. I have never had this happen before and I’m truly disappointed. I found this out right before a very long flight, where I was landing at 11pm and would have liked to know that I had a hotel to go to. Infuriating and unacceptable. You require 24 hours notice if I cancel, I’d like to be given -at the very least - that same courtesy. And a reason for the cancellation so that I could understand what exactly it is that happened.

Staff goes above and beyond to make guest feel at home! Love this place!!