8738 International Dr, Orlando, Florida, 32819Dettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4/5
Molto buono
112 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.1
Strutture e servizi4.0
Servizio4.0
Pulizia4.1
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Tutte le recensioni(112)
Recensioni positive(11)
Recensioni con foto/video(3)
Recensioni negative(1)
Carmel
Camera Deluxe King
Soggiorno: apr 2024
Coppia
1 recensione
4.7/5
Fantastico
Pubblicata: 13 apr 2024
We liked our stay at this hotel. Liked the location and our room.
Staff are accommodating.
Breakfast was good but hopefully a breakfast buffet will be available too so as to have more options for the free breakfast included.
Definitely would rebook here for future travels and staycations.
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Utente ospite
Camera Deluxe (2 letto matrimoniale)
Soggiorno: ago 2023
Solo
1 recensione
2.0/5
Pubblicata: 18 ago 2023
I usually come here when I’m the area because it’s decent ,I checked in at the front desk and I was the only one the girl who checked me in was ok she took so long to check me in and she was asking personal questions like how much I paid ? Does it even matter I prepaid for the room just give me paper I need to sign and let’s move along with our life . Also I booked through a third party so she insisted I pay extra for the “resort fees” . I was so uncomfortable that I was willing to pay anything to get to my room because it was literally my birthday !!!!!!! Like hello what is wrong with people . I clearly showed her my end of things and my receipt and she still charged me whatever . I knew it wasn’t organized because she didn’t even have a legit calculator she used her phone to make up her own numbers . And at no moment she explained the numbers she was calculating. So I’m literally standing there with all my belongings for about 20 minutes . And then after I pay whatever amount she made up with her calculations , I tell her how do I make reservations for the shuttle bus to sea world . She then hands me a paper and says these are the times and I asked are you still making reservations. She said “ oh you do it yourself” . I knew she had been lying or she didn’t know because I stood there before and you always had to make reservations. I gave her the benefit of the doubt because I’m not a FL resident I don’t stay there that often maybe they changed things . I finally get to my room and there are no towels whatsoever. And there’s ***** hair and *** on the seat . I called and complained so then they changed my room. No other accommodations just a room change ok whatever . So I get to my new room it feels better and definitely cleaner. So the day comes when I’m going to sea world and I wake up early to catch the shuttle bus . The paper the girl at the front desk said 10:05 am . I’m there early at 9:50am . I wait until 10:30 and then I complain to the front desk again . Where’s the shuttle to sea world . They tell me I have no reservations. I literally tell them when I checked in I mentioned it and she told me I do it myself . And then they later say they can’t accommodate me because I took too long to let them know . What am I paying resort fees for ?????? Please explain to me . So then I have to order an Uber back and forth . When I get back to my room I brought food from outside to my room because there’s a microwave . When I try to use the microwave it doesn’t work . So it’s another thing after another thing . It was more problems than actual peace .so then I call the front desk again and they told me maintenance has to come by and see what’s going on . After all that time passes I just end up eating my food cold . And he finally comes and he says he’s going to replace the microwave. Also I mentioned to him that the fridge isn’t keeping my water cold and he tells me that it isn’t a fridge it’s a cooler and it just keeps it around room temperature. The maintenance man was very nice and respectful he knocked and he asked if he can come in as he should . The next day a random cleaning lady knocks on my door so early about 10:30/11 and after one knock she just comes in and I’m literally startled and ask her what she needs . She looks at me and says check out and I’m like no you got the wrong room or something and then she just leaves . The next night there was a fire alarm that kept me up for an hour obviously it’s out of their control but it was really loud and it was going on for an hour at 2am. I was really enjoying the pool till I got back home with pink eye and they asked if I was in a pool recently that sometimes the water is contaminated with tons of urine from other guest . Also on top of that it’s been over a week since I checked out and I still haven’t received my deposit back . That room was cleaned when I left the only thing that had to be done was the bed . So basically I paid to get pink eye and waste my time .
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Heather Demby
Camera Deluxe (2 letto matrimoniale)
Soggiorno: ago 2023
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 24 ago 2023
Pool was great an amazing love the big tv in the room great price
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Shamica Lasha
Camera Deluxe King
Soggiorno: lug 2022
Coppia
1 recensione
3.2/5
Pubblicata: 15 lug 2022
The hotel employees did not offer much help when it came to getting a breakfast voucher, since we paid for a two person breakfast.
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Utente ospite
Camera Superior King
Soggiorno: apr 2022
Coppia
2 recensione
4.2/5
Molto buono
Pubblicata: 26 apr 2022
Nice rooms but could use an upgrade on certain areas!!!