I had my baddest experience in my life in this hotel. The receptionist closed the phone on my face 3 times, and then when I went to the reception to talk to him, I think his name is Samet he was very very rude that he starting screaming at me, in fact he was talked to a customer before me with the same rudeness. But with me he took it to another level were he standed up and came to me (as he want to fight with me).
To the management of the hotel, it is shame that you have this receptionist, they are the face of the hotel. Hire people who can deal with people with respect.
Traduci