West Etuoke Street, Dongsheng District, Ordos, Inner Mongolia, 017000, ChinaDettagli hotel
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Paragoniamo i prezzi
1 notte
Recensioni degli ospiti
4.8/5
Eccellente
950 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.8
Strutture e servizi4.8
Servizio4.8
Pulizia4.8
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Recensioni positive(940)
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Reception gentilissima(159)
Ottima colazione(75)
Molti servizi(46)
Parcheggio comodo(37)
Ideale per viaggi di lavoro(23)
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NhiPhiDaLu
Camera Executive (2 letti)
Soggiorno: set 2024
Famiglia
7 recensione
3.7/5
Pubblicata: 3 ott 2024
Executive Club is (probably permanently) closed, so no big benefit of the executive floor room. Hot pool steam room and sauna were also closed. Breakfast was medium quality and choice. All in all overpriced and a little bit run down.
Traduci
Risposta dalla struttura: Thank you for sharing your detailed feedback regarding your recent stay. We deeply regret to hear that the closure of the Executive Club has affected your experience, especially since it took away some of the benefits associated with staying on the executive floor.We also understand your disappointment with the closure of the hot pool, steam room, and sauna. These amenities are important to many of our guests, and we will certainly take your feedback into consideration as we evaluate our offerings.Regarding breakfast, we strive to provide a variety of high-quality options to satisfy our guests' tastes. However, we acknowledge that there may have been some room for improvement during your stay. We will review our breakfast selection and make adjustments as necessary to ensure a better experience for future guests.Furthermore, we apologize if you felt that the pricing was not in line with the quality of the accommodations and services provided. We take pride in offering value for money and a comfortable stay, and we will work to address any concerns related to pricing and the overall maintenance of our facilities.Thank you again for your feedback. We appreciate your honesty and will use it to improve our services and offerings. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Assistant manager——Sam Jia
Utente ospite
Camera Deluxe King
Soggiorno: giu 2024
Famiglia
4 recensione
4.5/5
Ottimo
Pubblicata: 30 lug 2024
First impression of the hotel was good. We stayed at 25th floor, So that the room is bigger than others.
The reason we choose this hotel because It has a swimming pool. So, after checking in, I went to check the pool. I was shocked to see so many people there. It turned out there was a swimming lesson with 6 instructors and twenty something students. The lesson is running from 9am to 8.30pm. ( pool is closed at 9.30 and only 4 line.) I was very disappointed, therefore I called the duty manager and told him the issue. Soon after, the front seat manager Mr Li came to my room with apologetic attitude. Even though he couldn't resolved the issue, we felt that it was out of his hand. Food at fifth floor was so so. Breakfast has a lot of room to improve. If you want to relax in the pool. Don't go there. Otherwise it is a good choice to have a peaceful sleep.
Traduci
Risposta dalla struttura: Thank you for sharing your experience with us. We are glad to hear that your first impression of the hotel was positive, and that you appreciated the spaciousness of your room on the 25th floor. We understand that the swimming pool situation may have been disappointing for you, and we apologize for any inconvenience this may have caused.It's true that the hotel does offer swimming lessons, and we appreciate your bringing this to our attention. We understand that it may have impacted your ability to enjoy the pool as you had hoped. Rest assured, we have taken note of your feedback and will consider ways to better manage the use of the pool during these types of events in the future.Regarding the food on the fifth floor, we apologize if it did not meet your expectations. We are always looking for ways to improve our dining options, and your feedback is valuable to us. We will work to make changes to our breakfast offerings to better serve our guests.We are glad to hear that despite the issue with the pool, you still found the hotel to be a good choice for a peaceful sleep. We strive to provide a comfortable and relaxing environment for all of our guests, and we appreciate your understanding in this matter.Thank you again for your feedback, and we hope to have the opportunity to welcome you back to our hotel in the future. Assistant Manager---Sam
파란꽃
Camera Premier con 2 letti singoli
Soggiorno: feb 2024
Lavoro
5 recensione
5.0/5
Eccezionale
Pubblicata: 25 mar 2024
An extra stay was surely an enjoyable one. Thank you all. See you afain
Traduci
Risposta dalla struttura: Dear guests, Hello! Taking care of you as a family is our tenet. We are very happy that you can leave a good impression in the hotel. Your comments are as warm as sunshine. We will continue to work hard to forge ahead and create a better experience for you, look forward to your next visit! Assistant manager——Steven
Utente ospite
Camera Executive matrimoniale
Soggiorno: set 2023
Coppia
16 recensione
3.5/5
Pubblicata: 28 ott 2023
we bought rooms on club floor expecting to use Executive Lounge, but it was closed for personal use by the owner of the hotel. Then they should not sell club floor room. The rooms we stay also smell bad cigarettes and air condition is too warm and cannot adjust. Very bad stay. Good only the hotel restaurant, Blue Diamond Cafe, good food and good service.
Traduci
Risposta dalla struttura: Dear Guest, Thank you for your review! We are sorry for your unpleasant experience during your stay at the hotel. Your valuable comments are very important to us, we have put forward your views to the relevant departments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. We look forward to seeing you again!
Risposta dalla struttura: 非常感謝您的多次選擇與高度評價!博源豪生酒店始終致力於為您提供優雅、高端的住宿體驗。您的肯定是我們不斷進步的動力,尤其是前台張子怡女士的熱情服務,讓我們倍感榮幸。我們將繼續提升設施與服務,保持與時俱進,確保每位賓客都能享受到五星級的尊貴體驗。期待再次為您服務,祝您旅途愉快!大堂副理——賈納文
Risposta dalla struttura: 非常感謝您對我們酒店的高度評價,我們深感榮幸能為您帶來如此完美的入住體驗。得知您對大堂的温馨雅緻、前台的熱情服務、房間的精巧佈置以及餐飲的美味豐富都感到滿意,我們感到無比欣慰。特別是楊晨員工的表現,能給您留下深刻的印象,更是對我們服務的肯定。我們會繼續致力於提升服務品質,為您提供更加貼心、舒適、便捷的住宿體驗。期待您再次光臨,祝您一切順利!大堂副理——賈納文
Risposta dalla struttura: 非常感謝您對我們酒店服務的認可,感謝您對張子怡的稱讚以及對我們酒店的認可!張子怡一直以來都秉持着熱情、專業的服務態度,用心對待每一位賓客,您提到的這些點滴,正是她日常工作的真實寫照。能讓您擁有超棒的入住體驗,我們深感榮幸。同時,這也激勵着全體員工繼續努力,不斷提升服務品質。期待您的再次光臨,我們定會一如既往地為您提供細緻周到的服務,讓您每次入住都能滿意舒心。培訓員——馮佳佳
Risposta dalla struttura: 非常感謝您對我們酒店的讚譽,我們非常榮幸能為您提供一次愉快的入住體驗。得知您對我們的服務和設施感到滿意,特別是對您提到的楊晨小姑娘的出色表現感到認可,我們感到無比欣慰。您的滿意就是對我們最大的鼓勵和支持。我們會繼續秉承“賓至如歸”的服務理念,不斷提升服務質量,為您提供更加温馨、舒適、便捷的住宿環境。再次感謝您的推薦,期待您下次光臨,祝您旅途愉快,萬事如意!大堂副理——賈納文
Risposta dalla struttura: 尊敬的賓客:非常感激您對本酒店的大力稱讚!您細緻入微的描述就像一束光,照亮了我們努力的方向。趙欣蕊一直以來都以真誠的態度和禮貌的言行對待每一位客人,她的貼心服務是我們團隊的一個縮影。我們精心設定的機器人送餐服務,旨在為您帶來便捷新奇的體驗。別具匠心的室內設計、精美的前台大廳裝飾,都是為營造舒適且富有格調的環境。酒店優越的地理位置,讓出行更加輕鬆。而温馨的房間,則是您旅途中温暖的港灣。能為您提供高性價比的住宿體驗,是我們不懈的追求。期待與您再次相逢,續寫美好故事! 大堂副理——孫勝鵬
Risposta dalla struttura: 尊敬的賓客,衷心感謝您對我們酒店的高度評價與認可!您的滿意是我們最大的動力與追求。在服務方面,我們始終秉持着“賓客至上”的原則。工作人員楊晨以其熱情友好的態度、高效快捷的服務贏得了眾多賓客的讚譽。我們深知,優質的服務是酒店立足之本,因此每一位員工都經過了嚴格的培訓,以確保能為您提供最貼心的服務。再次感謝您的推薦與信任!我們深知,您的每一次入住都是對我們工作的最大支持與肯定。未來,我們將繼續努力,不斷提升服務質量與住宿體驗,以期為您帶來更加美好的住宿時光。期待您的再次光臨! 大堂副理——孫勝鵬
Risposta dalla struttura: 前台劉媛媛以其專業的素養和高效的工作態度,迅速為您辦理入住手續,同時提供周到細緻的服務,讓您感受到賓至如歸的温暖。房間設計寬敞明亮,佈置得既温馨又雅緻,營造出一種家的感覺。床品柔軟舒適,確保您能夠擁有一夜好眠,為第二天的行程注入滿滿活力。酒店周邊環境安靜優美,綠樹成蔭,鳥語花香,彷彿置身於世外桃源之中。這樣的環境不僅讓您在閑暇時能夠盡享舒適與愜意,還能為您的旅行增添一份別樣的風情。大堂副理——孫勝鵬
Risposta dalla struttura: 非常感謝您的肯定與讚賞!我們酒店一直致力於為賓客提供舒適、優雅且貼心的住宿環境。得知您對我們的整體環境、房間設施、健身和游泳池設施以及餐飲服務都感到滿意,我們深感榮幸。我們始終堅信,優秀的服務是酒店的核心競爭力之一,而每一位員工都是這一競爭力的體現。再次感謝您的肯定與支持!我們期待在未來的日子裏,能夠繼續為您提供更加周到、貼心的服務,讓您在每一次的旅途中都能感受到家的温暖與舒適。祝您旅途愉快,期待再次為您服務! 大堂副理——孫勝鵬