Hotel in zona Renaissance Island, Oranjestad

Randomly decided to come to Aruba for 2 nights and chose this hotel because: 1) it was a last minute trip and we really just wanted a place to sleep / shower 2) we didn’t want a resort / all inclusive because we knew we wouldn’t be spending a lot of time on-site. Never again will i return here for several reasons: 1) We booked through our credit card company which means if 2 flights are booked, we could only add 2 guests to the reservation for the hotel/room. However, i made sure to choose the “superior room” which has an occupancy of 2-4 since our friend was also coming but booked her flight separately. Upon arrival at the hotel, i was told since the reservation is for 2, we need to pay $60 extra for the third person. The room was not changed from 1 King to 2 beds since there were “none available”. They set up a sofa bed instead which was already included in the Superior room. Yes, I should have contacted the hotel to let them know the reservation would be for 3 instead of 2 so i didn’t really make a big deal of this but still felt this was unfair since the room remained THE SAME. I asked why is there a charge if the room is the same. The front desk lady said “for the extra towel, linens and making up the sofa bed”. I told them I’d be happy to make up the bed myself but of course it didn’t matter because this is a SCAM to nickel & dime! Also, what’s the point of a $300 deposit? For what? That’s excessive. I don’t want your sandpaper linens/towels. 2) Airplanes during the day - club noises/LOUD music and car sounds at night. Another reason I literally spent a total of 6hrs a day here (MAINLY to sleep and shower). 3) Disrespectful/ Unprofessional staff: I’m 24 weeks pregnant and have gestational diabetes. For this reason, my diet is EXTREMELY strict. Another reason we chose a hotel not a resort/all inclusive. I couldn’t eat anything at the hotel. We paid for breakfast but due to the limited options, all i had was a boiled egg. For lunch, a family friend who lives in Aruba let me know that i can get food at a local restaurant about 5 mins away. So i got take out and brought it back to the hotel. I was never told i couldn’t eat this near the pool area nor that outside food isn’t allowed prior to this. One of the employees at the bar told me mid- meal i couldn’t eat it there and needed to buy food from the hotel. He said the cameras already saw me and he could get in trouble for not telling me this. I explained i didn’t know and further explained that i have dietary restrictions the hotel couldn’t accommodate. He said well you can eat it in your room. At that point, i no longer had an appetite. I told him it’s fine, I’ll throw it away and he said yes, go ahead and let me use the trash can behind the bar. Soo kind to let a pregnant woman throw away a decent meal! Anyone with a rough pregnancy should understand how difficult it is to eat AND actually keep the food down. This isn’t an all inclusive resort, why is outside food not allowed? I’

Mi è davvero piaciuto stare qui! La camera era dotata di un divano letto, un letto king size, un forno a microonde, 2 frigoriferi, un tostapane, una caffettiera, un piano cottura elettrico e posate. Potresti facilmente ordinare il servizio in camera e persino fare la spesa e cucinare da solo se rimani per molti giorni. La cosa migliore di questo hotel è che ti dà accesso alla loro isola privata dei fenicotteri. Ti vengono a prendere all'hotel per adulti Renaissance in un motoscafo vicino allo Starbucks e ti prendono in consegna. Soggiorno incantevole e tutti erano molto accomodanti! Lo consiglio vivamente, ma tieni presente che non hanno accesso alla spiaggia perché consiglierei di soggiornare più nell'entroterra dove si trova il quartiere degli hotel.

United cancelled our flight and gave my friend and I each a $225 hotel and $15 food voucher. We were put in a standard room but they took BOTH hotel vouchers from us. We asked if we could have the additional money comped towards the hotel/dinner since we only got $15. Ignored us. Go to eat dinner and they don't let you order off of the main restaurant menu but the ”jacked up/stranded traveler's limited menu” So, basically we could have nothing for $15. Now we are dealing with United Airlines for reimbursement which has been a pain!! The first room smelled of mold and so I asked to be upgraded (since they had two vouchers), it really wasn't any kind of upgrade by any means. Tried to speak with someone the next morning and no one was around.

The hotel is average, not too far from downtown Orangestad, (I used to walk to downtown)there are local & KFC/Burguer King restaurants, mini markets and bars close to it, the lady who works there is super nice. One day the wi-fi didn’t work (but was fixed the next day) the hotel has a nice Pool , my room had a mini fridge, coffee maker, good A/C. I would stay there again (you’re paying for what you get)

My wife and I have been coming to our timeshare in Aruba for the past twenty years and this year we stayed over a day to get a better airfare. Rather than spend hundreds of dollars just for one night at a fancy hotel we stayed at Juanedu Suites and were blown away at how nice it is. It doesn’t have beach access and it’s not in the “tourist” area but for the money it is quite a bargain. It was very quiet and the private pool was delightful. It’s very close to the airport so you can relax on the day you leave. The staff was very accommodating and helpful. The suite itself was cozy with a little kitchenette, a breakfast table, beautiful marble floors, two queen size comfortable beds. and a small but amazing bathroom. I highly recommend this place if you’re in a Friday to Friday timeshare and want to stay s day or two to get a better airfare or to just stay a little while longer in Aruba without spending high hotel rates.