Quality Inn & Suites

My children traveled from overseas and I had the unfortunate experience of staying at your facility When checking in (around 8 or 9pm) the evening staff was a heavy-set female who had one of the most non-chalant attitudes I have ever seen. Didn't get her name. But No smiles, no pleasant greeting-NOTHING. Upon entering our room, at first glance the room appeared clean. As we looked further, we discovered the microwave had an explosion of food in it. The refrigerator freezer needed defrosting and the fridge was unclean as well. There were left over keys from other rooms left in the dresser drawers . The shower curtain smelled and had dirty stains all over it. The bathtub was dirty and could've used a hefty round of Tylex or Bleach. If ever there was a time I wish I had taken photos then that was the time. My room# was 235. I'm pretty certain that it is probably STILL like this. Please check for yourself. Also, there were many people hanging out in front of their rooms using room chairs on the 2nd floor, loitering around their rooms or others, It was a bit unsettling and uncomfortable. I'm sure some of the hotel guests can verify what I am saying as there was a bit of a commotion as I was checking out (July 3, 2023) with another guest who complained of many of the same things I've complained about but was wayyyy more vocal about it. That facility needs to SERIOUSLY be investigated!!! The only good experience I had there was morning front desk clerk on July 1, 2023, I didn't get her name but she was MAGNIFICENT!!! LOVED HER. Need more like her. If I could have canceled my stay there...I WOULD HAVE!!!!

We were unable to stay at this property. It was horribly dirty. We left immediately. We took pictures and would love to share them with you.

This hotel was absolutely disgusting. It was dirty, dilapidated and not well-maintained. On top of it there were people partying, laughing, screaming and drinking right outside the rooms until 2 in the morning and the staff did nothing. This is not worth the cheap price. It is the most unsafe I have ever felt in a hotel.

This place was one of the dirtiest places I've ever been. Dirty walls, bathtubs, beds, chairs, doors, and windows. The carpet hasn't been vacuumed. There was rust on the lamp stand and the vent cover. The bathtub had souch soap scum...hadn't been cleaned in months. The carpet was coming apart. The walls were literally falling apart. The ironing board had stains and marks all over it. There were drips all over the place on the walls. Black stains on the walls and doors. It smelled of mold and it was so musty. The AC was not cold. It was scary dirty. Just gross.

This property is old and I’m sure difficult to maintain. There was an excellent breakfast supplied and a large dining area which was very clean and comfortable.

Inside of room & bedding is dirty. Rug & chair also. Other guests are walking around outside & yelling in the parking lot

Overall the place needed up dating. The only complaint i have is at check in they wanted a 100.00 deposit (cash or credit) I paid cash and the next morning before giving my deposit back the attendant acted like they really did not want to give my deposit back. Even whent to the room to check for damage, stolen items or cleanliness?

Location is good the facility is overdue for repairs and remodeling. The pillow cases were worn out.