Hotel de la Fuente

I previously stayed at this hotel in June 2024 for a business trip and was impressed by the exceptional service, cleanliness, and hospitality. With that positive experience in mind, I was happy to return for an overnight stay on October 17. Unfortunately, this visit was disappointing. I was assigned Room 300, which, while clean, is in need of some maintenance. The security lock had been removed and not replaced, which was unsettling as the room is accessible from the stairs that lead directly to the street. This creates a potential security concern, especially since it’s the route other guests use to access rooms 301-305 after hours. If you're looking for a peaceful night's sleep, I wouldn’t recommend Room 300. Throughout the night, several guests passed by, many of whom were loud and intoxicated. The room's location makes it difficult to avoid disturbances from other guests coming and going. The bathroom also requires attention. The mirror is broken, with a sharp, exposed edge, which is hazardous. Additionally, the space between the bathroom wall and the toilet is so tight that it’s challenging to move comfortably, especially for larger individuals. Recommendations: 1. Consider room placement more thoughtfully—guests on business trips who need a quiet night’s sleep should not be placed in high-traffic areas, or soundproofing measures should be taken. 2. Address the maintenance issues in Room 300, particularly the broken mirror and missing security latch. 3. While the bathroom’s limited space may be difficult to change, be mindful of assigning rooms with such tight spaces to guests who might need more room. Despite the lack of sleep, I want to commend the staff for their attentive hospitality, and the breakfast burritos were excellent. I hope this feedback will help improve your services moving forward.

The hotel is located on the Main Street, which, contrary to the name, is a quiet street. We stayed two nights in the newer part of the hotel, which is perpendicular to the older part. You won't be bothered by traffic noise at all. Excellent rooms, although on the small side because the bed was against the side wall on one side. Good breakfast, with a number of options to choose from. Good to know if you come by bus from Mexico/Belize City that the bus station is not in the center, but a bit outside near a cemetery. The hotel could not be booked via the major reservation sites. It is good to know that the hotel responds very quickly to requests that you email directly. Excellent service. The hotel also arranges tours to Lamanai. With a total of 7 people in a boat, with Coconut Pete as guide, it was an educational and fun day.

I was at this place at the same time as the person who gave it a one in fact I told him to stop being unkind to the server and ask for management The girl said sorry many time he just kept yelling He did not one time tell her he could not wait 30minutes for breakfast e cause he had booked a tour He was beyond rude he upset the whole hotel The staff was friendly and kind to us they gave us directions in the evening then made sure we found the business we where looking for In the morning my husband was sick and they helped again I think this guy gets what he gives I looked at his other reviews and it was the same not a happy person I was very happy with the staff

Good rooms; apparently the best in town. Welcoming check-in. 1 No hot water in the shower at 22:00. 2. Asked evening rcptionist for a wake-up knock. He wrote it down; later said he told the night- mrng guy. Before going to sleep I talked with the 2nd guy, who knew nothing about it! He too wrote it down. No one woke me up. I talked with the manager, who said and did nothing. 3 When arriving for my included brkfst, was told curtly by the lady in charge that I cant have brkfst bcs "there's a big group coming"! Despite my amazed protestations, she just repeated that same sntnc again and again, not offering any explanations, alternatives, apologies; all the time busy with a co-worker, not bothering even to look at me. I had to call the rcptionist in order to get brkfst, the smallest dullest one I had in Belize