Hotel in zona Orange County Convention Center, Orange County

We had a great ten night stay here and would throughly recommend. We didn't drive and found Lyft and Uber cheap enough $6-9 to the parks depending on the time. More expensive on the way back due to travelling at peak time. There is the 350 lynx bus which can get you to Disney springs or further afield as well as the trolley bus which is run by Mears. The morning breakfast, we found, was plentiful. Offering three different types of cereal, bagels, bread to toast, small cakes and pastries, apples, bananas, a hot option normally of three which included either sausage, sausage patty, bacon then one of the following options - omelettes, fried egg, small potato. In a separate area there was hard boiled eggs, yoghurt, fruit cocktail, raisins, muesli. Waffles were avaibke that you made for yourself and fruit juice, tea and coffee. Breakfast gets busy from 8am onwards. The managers socials were good and more than a snack. We had hotdogs one night with nachos, cheese sauce and salad. Another night there was meatballs soft tacos, salad etc. after eating them we didn't want anything else. It was really too. The hours were 5.30-7.30. The rooms were really clean and gave us the additional space we needed. No over but a hob and microwave which did us just fine. Large fridge freezer with ice maker, coffee maker and a toaster. Shower over the bath and a tv in each room. We were there for hurricane Milton and the staff were brilliant. They stayed over and made sure we had everything we need as well as offering reassurance. This was very much appreciated as it couldn't have been easy for them leaving their homes and loved ones. We used the 7eleven just across from the hotel. Literally two mins walk. That was cheap enough 2 bottles of wine for $10 packs of beer, crisps etc all decent prices. They also cooked pizza. Bonefish Grill was lovely we went a few times and would recommend their bang bang shrimp. Again walking distance from the hotel. It's not far past the 7elven. There is also a well stocked Pharmacy. We would definitely book to stay here again. Thank you to all the staff!

Grande hotel, posizione perfetta, personale amichevole!

I can hardly express how to begin, but it’s all thanks to an incredible front desk attendant who went above and beyond to assist me. I arrived at Home2 Suites by Hilton at midnight with my family, who had traveled for 24 hours from England to spend a weekend with me in Orlando. Unfortunately, I spent two hours on the phone, getting disconnected three times, while trying to use my points to cover our stay. To say American Express was unhelpful would be an understatement. At 1:30 AM, I approached the front desk, desperately seeking the best solution. I have to say, he provided the best customer service I've ever experienced. He was incredibly accommodating and ensured that I was taken care of. When I checked out, he made sure everything was in order for my family and me as we prepared for our five-hour journey home. There’s a difference between standard customer service and truly exceptional service, and Denzel exemplifies the latter. He is simply amazing.