Hotel in zona Bell View Trail Trailhead, Contea di Orange

Siamo rimasti a Staybridge Suites in Irvine per 3 settimane quando ci siamo trasferiti nella zona e questo è tutto ciò che speravamo e più. Le camere spaziose, la cucina intera, la lavanderia, la piscina e altre strutture hanno reso il nostro soggiorno esteso confortevole e piacevole. Ma la parte migliore del nostro soggiorno è stato il personale sorprendente che ha superato e superato per risolvere qualsiasi problema e rendere il nostro soggiorno ancora migliore. Jorge, Fara, Sandra e tutti gli altri membri del personale - grazie per la vostra ospitalità e professionalità.

Hotel is quite new and very clean, but needing maintenance with some of their equipment. When we checked in, there was only a room available facing the highway. It was so noisy and added with the construction that's currently goin on, it was unbearable. So we asked to move to another room away from the highway. We managed to move to another room, checked into the room, and found out that the food disposal machine was broken as the previous guest who stayed in has put in a plastic cap cover into the food disposal machine. We had to call the maintenance to take it out. After it was taken out, we found out that the machine was broken and when the food disposal machine was turned on, the whole kitchen sink shakes and gives a very loud noise. We asked hotel to put us in a different room but rooms were unavailable. We suggested to have the maintenance team switched the disposal machine from another available rooms that is empty, but they were unable to do so. Because of this, our whole stay was quite unbearable, as whenever we enter our room, we had to smell the wet garbage that was supposed to go into the disposal machine for our next 8 days there (we booked our stay for 10 days). We asked few times to the front desk if they can fix it, they can't do anything about it as they said they have no idea when the parts will arrive. Not only that, I thought Marriott has a No noise policy after 10p.m as stated in their hotel stay policy, and no guests should be partying at the pool area. However, on the night that we stayed there, about 12 plus people plus kids was partying down next to the pool and it was really loud and they stayed till about 11.30p.m. When we called the front desk to complaint, there's no one picking up the phone. The flooring of each floor was also very thin as when the upstairs guests was moving on around or dragged the heavy metal chairs, the noise was just really bad. We had to call the front desk at midnight and an unfriendly night front desk gentleman was not helpful and not keen on resolving the problem. Till after my 2-3 night calls more for the next few days then the noise subsided. One of the morning front desk was really nice though. I can't remember her name but when I told her about the problem, she right away was understanding and note the problem and said will resolve the problem. After that, the noise was really manageable. Perhaps hotel should put something under those chairs so when its dragged around the room, it doesn't make so much noise to the room below. Hotel does not offer any resolution for the food disposal, not managing their hotel No noise policy well, and only a handful of the front desk person was nice. Being a Titanium Elite member and stayed with so many Marriott hotel for the past 20 years, its definitely been the most disturbing & disappointing stay. Not only we get sleepless nights, we get smelly room to stay in as well. If it was not a pre-booked stay, we would have moved to an

Tutto era pronto, le camere erano un po’ asciutte e non ventilate, così era stufa, ma tutto era pulito e conveniente, eccetto quello. L'edificio di parcheggio è collegato al lobby dell'hotel e all'esterno, che può essere scomodo quando si dispone di un sacco di bagagli, e si riscuote circa $20 al giorno per il parcheggio. La lavanderia era al settimo piano, ma il detergente non è fornito separatamente, quindi devi comprarlo all'hotel lobby. E il colazione era buono, ma era simile ogni giorno, quindi mi annoio un po' più tardi.

Le camere sono spaziali, aveva spazio per due stazioni di lavoro. La casa era grande e ci ha fornito caffè. La piscina esterna è riscaldata e il caldo è stato accolto; anche in 66 gradi di tempo. Toast to Toast è un ristorante completo di servizio in hotel, il buffet del colazione è stato fantastico. La gestione e il personale erano molto amichevoli. Il bar era il centro, Lorrie era il miglior barista! , mantenendo tutto andato in notte. Anche il manager ha fatto una bella Bloody Mary per colazione.

The lady that checked us in was not welcoming or friendly. I would ask a question but she ignored me. Twice. Good thing the guy standing next to her cared and addressed my questions. If i rated my review on her only, i would never return to this hotel. But it got better after her. The room was very clean , inviting and comfortable. The breakfast was really good with lots of options including eggs and sausage. The breakfast ladies were super friendly and helpful and kept the area very clean.

真心不錯， 每次到了這邊都會選擇這家酒店， 就一點，停車24 塊一晚， 還是有點小貴， 酒店過一條馬路，走路3 分鐘， 有煎包，快餐，日本拉麪， 吃飯很方便，門前有個大的人工湖， 湖景房還是很不錯的， 每次來都去要湖景房

I had booked a king suite room for one night for my son, my husband and I. when I walked in I totally thought I had walked into the wrong room. It was dirty. I have a one year old son whom I didn’t let roam free on the floor because there was a bunch of crumbs, a dried up piece of half eaten bread by the tv stand, and just a bunch of trash in the floor. I took pictures as well.

There were no toothbrushes nor toothpaste. There was no ref and microwave. Other than that, everything was nice. There was free breakfast. There is a swimming pool. The thing I liked the most was the free shuttle to Disneyland. I loved my stay here!!

Trashy Trashy Camere Trashy - Trashy Front Desk Associates - Trashy Parking - Trashy Doveva sostituire la carta chiave 3 volte in una notte dopo averla tenuta in tasca da sola Ingresso rifiutato perché il mio amico ha prenotato. Il vecchio uomo brutto (che mi riconosceva dal giorno precedente) si rifiutò di aiutarmi senza vedere il mio ID (sappendo che non ero il tipo che ha prenotato e sapendo che ero rimasto la notte.

Staff was great. It is an older hotel. Wifi is limited to one cell phone per room, i.e. bad Wifi. Great location for professional sports, amusement parks and other amenities. Breakfast room is small with tiny selection of cereal, but overall a decent breakfast. Breakfast can only be enjoyed in the breakfast room.