Four Points by Sheraton Oran

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Four Points by Sheraton Oran

Boulevard Du 19 Mars، Route Des Falaises, Oran, 31000, AlgeriaDettagli hotel
Four Points by Sheraton Oran
Four Points by Sheraton OranFour Points by Sheraton OranFour Points by Sheraton Oran
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1 notte

Recensioni degli ospiti

3.5/5
59 recensione
Recensioni verificate
Ubicazione3.6
Strutture e servizi3.5
Servizio3.4
Pulizia3.5
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Tutte le recensioni(59)
Recensioni positive(37)
Recensioni con foto/video(14)
Recensioni negative(11)
SoufSiouane
Camera Premium con Letto Queen Size Non Fumatori
Soggiorno: ago 2024
Solo
6 recensione
1.5/5
Pubblicata: 8 set 2024
I would never recccomend this hotel To anyone.. the location and view are nice but really not worth it.. the staff the cleaning ladys the way they treat u everything is 0 they want only money from u and they are thieves they stole my shirt.. i was very shocked what happend to me in this hotel i checked out 2 days after.. i told the staff what happend to me and they didnt even care.. my room Was dirty and when i checked in i got my room like this! Never sty in this hotel Please.
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6/11
Abdarrahmen Kdr
Camera Premium con Letto Queen Size Non Fumatori
Soggiorno: set 2024
Lavoro
25 recensione
5.0/5
Eccezionale
Pubblicata: 30 nov 2024
Best hotel in oran
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Utente anonimo
Camera Selezione (2 letti singoli, con vista sul mare)
Soggiorno: ott 2024
Lavoro
7 recensione
4.2/5
Molto buono
Pubblicata: 22 ott 2024
酒店在海邊,周邊環境挺好。服務和其他差點但是也不錯,只是和國內同等五星級酒店相比,查一點,畢竟是非洲國家,展會期間能住上五星就不錯了。
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Utente ospite
Camera Classica (2 letti, non fumatori)
Soggiorno: mar 2024
Lavoro
53 recensione
4.2/5
Molto buono
Pubblicata: 31 mar 2024
在地中海邊,不過酒店旁邊沒有沙灘,周邊也沒多少商業。酒店設施總體比較新,但服務人員素質參差不齊,個別人員態度惡劣。另外,房間沒有毛巾,晚上讓送毛巾,催促多次,第二天早上才送來。
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Utente ospite
Camera Classica (letto matrimoniale, non fumatori)
Soggiorno: ago 2024
Solo
5 recensione
5.0/5
Eccezionale
Pubblicata: 25 ago 2024
Hôtel au top bien placé personnel rien à dire au petits soins gentil tout est nickel je recommande
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Utente ospite
Camera Classica (letto matrimoniale, non fumatori)
Soggiorno: gen 2024
Lavoro
36 recensione
4.7/5
Fantastico
Pubblicata: 3 feb 2024
風景秀麗,地中海的海水是真的藍,早餐種類少,前台主管不誠信,答應提前退房可退費,離店後不認了
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Utente ospite
Soggiorno: gen 2024
Lavoro
5.0/5
Eccezionale
Pubblicata: 10 gen 2024
Scrivo per la mia esperienza con la reception di questo hotel. Il personale sempre cordiale riesce a lavorare sempre con il sorriso sulle labbra e con efficacia, malgrado una clientela variegata e spesso difficile. Sono sicuro che i loro superiori si possono vantare di un team di ottimo livello.
Utente ospite
Soggiorno: mag 2023
Lavoro
5.0/5
Eccezionale
Pubblicata: 10 mag 2023
Migliore posizione in Orano, direttamente sul mare.Accoglienza, pulizia, servizi impeccabili, ottima ristorazione con ingredienti di qualità. Personale alla reception e direzione molto gentili e professionali. Camere ben curate con stupenda vista mare, Il numero uno in Orano per viaggi di affari o vacanza.
Risposta dalla struttura: Caro signor Antonio Siamo lieti di vedere che ti è piaciuto il tuo soggiorno con noi e ti ringraziamo per aver dedicato del tempo per condividere la tua esperienza su TripAdvisor, è un piacere sapere che il nostro team è stato in grado di soddisfare le tue aspettative e che hai apprezzato i nostri servizi Avremmo l'opportunità di darvi il benvenuto di nuovo molto presto, non esitate a contattarci se avete bisogno di qualcos'altro Grazie ancora per la tua visita e per il tuo commento. Cordialmente Guest services Slimen Bouhassoun +213782287308
Bololo41
Soggiorno: nov 2024
Coppia
1.0/5
Pubblicata: 19 nov 2024
Horrible Hotel, not worth the money. As a member of the Marriot i was very disappointed in this hotel. When we entered the room we did not find any towels, we had to call the reception to request them and when they brought them to the room. they were so old and used up...scary to see that kind of towels in a 4 stars hotel. The same crappy towels were used in the Hamam at the top floor...Don't let me start talking how dirty and primitives that hamam was. I paid over DA40000 for a queen bed room (2 people) which is too pricy for the service and the quality of that Hotel. Oran offer more choice...Please go somewhere else.
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Risposta dalla struttura: Dear Bololo41, Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. However, we could not find any record of your stay in our system. To help us better understand your concerns, please contact us directly at slimen.bouhassoun@fourpointsoran.com so we can investigate further. We take all feedback seriously and look forward to clarifying this matter. Best regards,
Lesek2023
Soggiorno: ago 2024
Solo
2.0/5
Pubblicata: 9 ago 2024
I stayed at the Four Point by Sheraton Oran from the 29th of July until the 1st of August 2024. The location of the hotel offers a breathtaking view on the sea and part of the city. Some staff members are very welcoming and friendly. The restaurant and bar service is a catastrophe. The staff members are incompetent. The quality of the food is questionable. On my second day, the bar had no beverage anymore... so there was nothing to drink besides beer and water. Prices for F&A are therefore way too high. Better take a walk for 10 minutes and visit the restaurant located in "Burj Wahran", quality and service are exceptional. A lot of moisture in the shower... not very pleasant and acceptable for a 4-star-hotel.
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Risposta dalla struttura: Dear Lasek2023, Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely,
Utente ospite
Soggiorno: feb 2024
Altro
5.0/5
Eccezionale
Pubblicata: 14 feb 2024
Clean modern room and friendly staff. The views from this hotel are amazing. Check the views from the gym. The food was fresh with good selection and the bar was lively. Thank you Laziz. Not far from the hotel is fort of Santa Cruz which is worth a visit.
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Utente ospite
Soggiorno: giu 2023
Lavoro
5.0/5
Eccezionale
Pubblicata: 1 giu 2023
Very good hotel ,im happy to be hier ,i thank mister lamine reception guy and all workers of this special place i hope them more evolution,i will back with my family next time, thank you again i have nathing els to say good Luck Sheraton family.
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Risposta dalla struttura: Dear Mok We are delighted to see that you enjoyed your stay with us and we thank you for taking the time to share your experience on TripAdvisor, it is a pleasure to know that our team was able to meet your expectations and that you have appreciated our services We would have the opportunity to welcome you again very soon, do not hesitate to contact us if you need anything else Thank you again for your visit and for your comment. Cordially Slimen Bouhassoun Guest Service 041590259 ext 4701
Utente ospite
Soggiorno: nov 2023
Lavoro
5.0/5
Eccezionale
Pubblicata: 23 nov 2023
The stay was great, I came from Dubai to Oran, for the first time, thanks to sofiane of the reception for making the stay memorable with his assistance from the check in until the last night of the stay, I want to thank all the staff for always smiling and doing their best.
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Utente ospite
Soggiorno: mar 2023
Lavoro
5.0/5
Eccezionale
Pubblicata: 27 mar 2023
Enjoyed my stay in Oran at the four point, nice and modern place providing all the needed commodities. Stepping in the lobby I was immediately impressed by the beautiful and cozy reception area. Very welcoming staff throughout the whole hotel particularly Charaf, Sidahmed and Sofiane who made the check in and my journey very smooth
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Utente ospite
Soggiorno: ago 2023
Famiglia
5.0/5
Eccezionale
Pubblicata: 23 ago 2023
Not easy getting people that speaks English. Hamza did our checkin and was very helpful and friendly. Thanks to Karim for taking us to the airport. Note: couldn’t use my GHD didn’t have a travel adapter with me, hotel also didn’t have any available for me to use.
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