Mercure Chennai Sriperumbudur

Recensioni su Mercure Chennai Sriperumbudur

Mercure Chennai Sriperumbudur

Cp 8 Sipcot Industrial Park Oragadam, Sriperumbudur, Oragadam, Tamil Nadu, 602105, IndiaDettagli hotel
Mercure Chennai Sriperumbudur
Mercure Chennai SriperumbudurMercure Chennai SriperumbudurMercure Chennai Sriperumbudur
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.5/5
Ottimo
52 recensione
Recensioni verificate
Ubicazione4.5
Strutture e servizi4.5
Servizio4.5
Pulizia4.5
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Tutte le recensioni(52)
Recensioni positive(47)
Recensioni con foto/video(3)
Recensioni negative(3)
Paul Alexander
Camera Privilege
Soggiorno: apr 2024
Lavoro
2 recensione
4.2/5
Molto buono
Pubblicata: 25 mag 2024
This is a very convenient business hotel for the local industrial area. the outside area is a bit dusty butt he hotel inside is excellent. There is a really great bar on the ground floor with pool table.They serve excellent snack food.
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YUICHI
Camera Privilege
Soggiorno: giu 2024
Lavoro
16 recensione
5.0/5
Eccezionale
Pubblicata: 27 lug 2024
The staff is very kind.
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Xukegang
Camera Superior
Soggiorno: dic 2024
Lavoro
23 recensione
5.0/5
Eccezionale
Pubblicata: 22 gen 2025
房間很大,餐飲很好
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Lihenglie
Camera Superior
Soggiorno: ago 2023
Lavoro
51 recensione
5.0/5
Eccezionale
Pubblicata: 24 set 2023
很好的環境,服務業很好。 馬馬虎虎的早飯。 Godrej 集團酒店。
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Utente ospite
Camera Superior
Soggiorno: feb 2024
Lavoro
2 recensione
3.7/5
Pubblicata: 31 mar 2024
房間還行,周邊環境沒有那麼好。
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Baiyuehadahadaozhouyin
Suite Executive
Soggiorno: set 2023
Lavoro
9 recensione
5.0/5
Eccezionale
Pubblicata: 14 ott 2023
酒店不錯,位置好並且乾淨整潔!
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Custanten
Soggiorno: apr 2024
Lavoro
3.0/5
Pubblicata: 29 mag 2024
Questo albergo si presenta bene ma in realtà presenta diversi problemi su cui il personale dovrebbe lavorare. Premetto che nel mio caso avevo a disposizione una suite, per cui sicuramente lo spazio era sovrabbondante. Il soggiorno è stato breve e per motivi di lavoro, come suppongo per la stragrande maggiornza degli ospiti. Segnalo i problemi che dovrebbero essere risolti e che ho sperimentato durante il mio soggiorno. Al secondo piano la moquette del corridoio emana un intenso e sgradevole odore di muffa, se potete scegliete altri piani, magari più in alto. Il ristorante a la carte (non ho mangiato al buffet) offre un menu online che apparentemente è ricco e vario, ma in realtà molte delle pietanze mostrate come disponibili non lo sono e questo è fastidioso in una risorsa online che dovrebbe sempre essere aggiornata. In bagno è presente la vasca (sigh) che può essere usata come piatto doccia, peccato che azionando quest'ultima gran parte dell'acqua si scarichi sul pavimento, con allagamenti fastidiosi. La soluzione migliore sarebbe l'eliminazione dell'antidiluviana vasca da bagno, ma basterebbe anche isolare meglio la doccia rispetto alla vasca sottostante. Ultima noia: ho chiesto un check out ritardato di qualche ora senza sovrapprezzo o al limite con metà tariffa, dato che il mio volo di ritorno era alle 2 del mattino: mi è stata offerta una partenza ritardata (ri-sigh) alle 15 pagando la tariffa di una notte. A questo punto tanto vale fermarsi fino a giorno dopo, potendo. In conclusione nessun problema gravissimo, ma una serie di noie che dovrebbero essere evitate in un albergo d'affari, peraltro sempre pieno, e con tariffe non eccessivamente concorrenziali: nelle vicinanze c'è di meglio pagando anche meno.
Risposta dalla struttura: Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Chennai Sriperumbudur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 08939880588 if you wish to discuss this matter in further details. Sincerely, Ujjwal Shekhar Front Office Manager
Utente ospite
Soggiorno: nov 2022
Lavoro
5.0/5
Eccezionale
Pubblicata: 17 dic 2022
Hotel abbastanza pulito, servizio buono bravo il ragazzo della reception. Ristorante e bar buoni il prezzo della birra e purtroppo molto alto.la stanza è accogliente e pulita thanks to sreekanth and entire mercure team for pleasent stay
Risposta dalla struttura: Dear Chen Z, Thank you so much for reviewing our hotel and services, we very much appreciate the time you took to give us an excellent rating. I am glad that we could live up to your expectations. My team and I are very happy to read that you had enjoyed your visit to our property and found our services excellent. I will make sure to pass this feedback to my entire team especially to Sreekanth. Thank you again for sharing your experience, we look forward to welcome you. Regards, Vaishakh SURENDRAN General Manager
Utente ospite
Soggiorno: ott 2022
Lavoro
5.0/5
Eccezionale
Pubblicata: 24 nov 2022
Ho incontrato un bravissimo reseptionist chiamato Sreekanth che mi ha accolto e mi ha aiutato a prenotare taxi e servizi che volevo sempre disponibile ♥️ I servizi di pranzo e cena con nikhil in camera sono perfetti!!!
Risposta dalla struttura: Dear Lucio Dalla, Thank you so much for reviewing our hotel and services, we very much appreciate the time you took to give us an excellent rating. I am glad that we could live up to your expectations. My team and I are very happy to read that you had enjoyed your visit to our property and found our services excellent. I will make sure to pass this feedback to my entire team especially to Sreekanth and Nikhil. Thank you again for sharing your experience, we look forward to welcome you. Regards, Vaishakh SURENDRAN General Manager
Chi hao C
Soggiorno: giu 2024
Altro
1.0/5
Pubblicata: 27 lug 2024
My profession is factory management. I have many cooperative manufacturers in Chennai such as Foxconn and TAMT. I often have to audit various factories. In May this year, I had an emergency and had to check out of the hotel 2 days early (8:00 am). They insisted that I pay for one more day because I impacted their revenue, otherwise they would not be allowed to leave. It was the first time I saw a hotel using this excuse to force charges. The money was nothing, but the experience was terrible. I will never dare to step into a hotel like this again in my life. Moreover, the food in this hotel is poor, and the service attitude of the front desk supervisor is particularly poor. 我職業是工廠管理,在清奈有許多合作廠商如Foxconn,TAMT,我常常要去審計各個工廠,今年五月我有個緊急事件要於早上提前2天退房(早上8:00),酒店堅持要我多付一天的費用,理由是我影響了他們營收,不給錢不許走,我第一次見有旅館用這個理由強收費用,這點錢沒什麼但體驗太差。我這輩子再也不敢踏入這種旅館了。並且這旅館吃的也差,櫃檯主管服務態度尤其差。
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Risposta dalla struttura: Dear Chi Hao C, Greetings of the day!!! I hope this message finds you well. I am writing to sincerely apologize for the inconvenience you experienced during your recent stay at our hotel. It is unfortunate that you had to check out early due to an emergency, and I recall our discussion during your departure. We understand that being asked to pay for the full duration of your stay when you needed to leave early would have been frustrating. Our policy requires guests to inform us at least 24 hours in advance of an early departure to avoid additional charges. This policy helps us manage our bookings and ensure room availability for our guests. However, we recognize that emergencies can arise unexpectedly, and we should have handled the situation with more empathy and flexibility. Additionally, I am sorry to hear that you were dissatisfied with the food and the service attitude of our front desk supervisor. This is not the standard of service we strive to provide, and I assure you that we are taking steps to address these issues. We hope you will give us another chance to serve you in the future. Thank you for bringing these matters to our attention. Sincerely, Ujjwal Shekhar Front Office Manager
Getaway21489786344
Soggiorno: giu 2024
Lavoro
5.0/5
Eccezionale
Pubblicata: 2 lug 2024
I like those foods every day, also the room was so very comfortable and maintained the cleanliness and the service of the people very excellent,i if have another oppurtunity to comeback again here at India i will choose mercure hotel again........
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Risposta dalla struttura: Dear Guest, Thank you so much for reviewing our hotel and services, we very much appreciate the time you took to give us an excellent rating. I am glad that we could live up to your expectations. My team and I are very happy to read that you had enjoyed your visit and found our food and services excellent. I will make sure to pass this feedback to my entire team. Thank you again for sharing your experience, and we strive to deliver the excellent service. Regards, Ujjwal SHEKHAR Front Office Manager
Venture31840856653
Soggiorno: nov 2024
Solo
5.0/5
Eccezionale
Pubblicata: 20 dic 2024
Wonderful experience at mercure chennai Sriperumbudur the staff are excellent and they delivered the good exceptional service. Start from reception, restaurant team doing a great service to the guests looking forward to visit again...
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Risposta dalla struttura: Dear Guest, Thank you for sharing your wonderful experience at Mercure Chennai Sriperumbudur! We're delighted to hear that our staff delivered exceptional service, exceeding your expectations. We're thrilled that you appreciated the efforts of our reception and restaurant teams. We'll surely pass on your kind words to them! Thank you for choosing Mercure Chennai Sriperumbudur and for looking forward to visiting us again. We can't wait to welcome you back! Warm regards, Vivek S General Manager
D V
Soggiorno: nov 2024
Famiglia
5.0/5
Eccezionale
Pubblicata: 6 dic 2024
My stay was amazing - the ‘thirukural’ written on the wall was excellent idea.. the front office staff were amazing. The breakfast was marvellous and I can’t even forget the taste till now. Definitely I will come back to stay again. My kids totally enjoyed in the pool. Thank you Mercure and Accor team :)
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Risposta dalla struttura: Dear D V, Wow, thank you for sharing your incredible staycation experience at Mercure! We're overjoyed to hear that your stay was amazing and that you loved the unique touches, such as the Thirukural quotes on the wall. We're thrilled that our front office staff, breakfast, and pool facilities exceeded your expectations. It's wonderful to know that your kids had a blast in the pool! Thank you for your heartfelt appreciation and for choosing Mercure for your staycation. We can't wait to welcome you and your family back again soon! Warm regards, Vivek S General Manager
Dreamer31359811543
Soggiorno: ago 2024
Lavoro
5.0/5
Eccezionale
Pubblicata: 7 set 2024
i stay here for more than one week. the service is good, room environment is clean and convenient. Mr. Baskaran Saraswathai mani,kakali give me a good service and guide. The restaruant food is good, and room service is good. i will come back again when i visit Chennai
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Risposta dalla struttura: Dear Guest, Thank you so much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you had a good living experience during your stay of more than a week. It’s wonderful to know that you found our service, room environment, and convenience to your satisfaction. We are especially pleased to hear that Mr. Baskaran Saraswathai Mani and Kakali provided you with excellent service and guidance. Your positive feedback about our restaurant food and room service is truly appreciated. We strive to provide our guests with the best possible experience, and your feedback reassures us that we are on the right track. We look forward to welcoming you back on your next visit to Chennai. Warm regards, Ujjwal Shekhar Front Office Manager
Utente ospite
Soggiorno: giu 2024
Altro
5.0/5
Eccezionale
Pubblicata: 25 lug 2024
Pleasent hotel nice view the hospitality good but swimming pool timing incontinent the services provided by service team especially miss sunita is excellent thanks for the hospitality you guys made our stay memorable I will come back soon❤️
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