Utente ospite
18 febbraio 2025
I had booked a room with breakfast and the room I got was not liveable. I couldn’t breadth there also. I requested an upgrade and the guy at the helpdesk misbehaved, I had to speak to the manager, she was a sweet lady, who offered me an upgrade. But what i felt was, if someone is paying to live in a place like ooty, atleast make the room livable, have basic criteria of the room met at the property. I went on the images shown for the property, however it appears that those are downloaded images or not an image for classic and deluxe rooms available for booking.
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