Utente ospite
3 marzo 2025
1. Poor Road Access The approach road to the resort is in terrible condition, making it difficult to reach, especially for small cars. 2. Lack of Proper Maintenance Rooms and bathrooms are not well-maintained, small, with issues like broken fittings, dampness, and an overall lack of cleanliness. 3. Limited Food Options & Delayed Service The food is average, overpriced, and takes a long time to be served. 4. Unreliable Hot Water Supply The availability of hot water/geyser is not working in most rooms, especially during the mornings, which is crucial given Ooty’s cold weather. 5. Poor Wi-Fi & Mobile Network The resort is in a remote location, leading to weak mobile signals and poor Wi-Fi connectivity, which is frustrating for those needing internet access. 6. Inconsistent Housekeeping & Service Delays in room cleaning and poor housekeeping services, with requests for fresh towels, toiletries, or room cleaning often going unattended. 7. Overpriced for the Facilities Provided The resort charges premium rates but does not provide a matching level of service or amenities, making it feel overpriced. Looking at the photos, it looks so beautiful, however once you see physically. its different. old structure and not maintained. - Not recommended with the price quoted, better to stay in OYO room. that's why they take the whole payment either in booking or during check-in.
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