Hotel in zona Nordstrom Rack Ontario Mills Mall, Ontario

I stayed here once before, about 5 months ago… So, when visiting the area, I immediately selected this property again to stay at because I knew it would be a solid choice, and it was. The staff was friendly and efficient at checking me in. I requested a towel refresh after my first night and they brought me a bunch of towels, but didn’t take the used towels… not sure why, but at least I got new towels. The TV worked well, but the HVAC seemed to just constantly run and, though it cooled the room a little, it never got near the temp we selected, so it ran all the time and it’s too loud. Shower worked well and for the first time ever while staying in an Aloft, the hot water worked! I’ve stayed in many Aloft hotels and the hot water is always warm at best, including the last time I stayed here, but this time it worked like it should. I wish they’d fix the graffiti in the elevators and clean the place up a little. But overall, I’d return again.

Mi piaceva il modo in cui la stanza era fuori insieme. Mi sentivo molto domestica. Mi sentivo davvero pulito e bello. E i piatti e l'argento erano già puliti e tutto.

Letteralmente intorno al parcheggio dal centro conferenze. Apprezzava la progettazione della camera deluxe con la metà parete e letti tra le letti. Molto spazioso con zona di divano. Bella avere un bar bagnato oltre alla bagno immerso separato da doccia/toilet. Letti molto comodi! Nessun traghetto, piscina e cassaforte non funziona, e colazione calda è stato molto minimo uova poveri, salsa dubbiosa, nessun yogurt, banane o pasticceria. Abbiamo pagato per fare colazione altrove.

This hotel be careful they ask you your visa card and make it photos copy and while making photo copy they can see back side of your card

È stato un grande soggiorno i letti sono comodi il personale è molto amichevole e utile le camere sono molto spaziose e pulite aveva tutto quello che avevamo bisogno le suite sono venute con forno top e funzionano così bene abbiamo cucinato pasti pieni e mi piace come possiamo prendere in prestito Apparecchi come mixers waffle maker e più sul desk front we made soaps and empanadas I want to say the best part that I absolutely loved would be the soap that have the dam brand for hand soap lotion body washing conditioner and shampoo it was absolutamente meraviglioso sentirsi come il tuo in realtà a casa

From the beginning of the stay to the end, we were in complete dissatisfaction with the way we were treated. We were encouraged by the great reviews on Google and on hotels.com of this location, but unfortunately do not believe what everyone says. Don’t be fooled! After we checked into our hotel we went to get food. After we got food and returned back to our hotel, we noticed that there were blood stains on our bed sheets and comforter, upon looking closely. We were obviously disgusted by this and did not want to use the bedding if it had blood in it, so we called the front desk at that time. The lady at the front desk said that she is very sorry and that she cannot have a maid replace the sheets because there were no maids at that time.Then I asked for a new set of sheets and bedding so that I could replace it myself. The lady said that she will send over the bed sheets as soon as possible. A guy who looks like a new hire by the name of “Colby, Colvy, or Toby” (one of those names, the hotel staff declined to confirm which one), arrived at our hotel room in about 10 or 15 minutes. With an attitude from when we opened our door to greet him, he gave us just the bare set of inner sheets. Upon receiving the sheets, I asked, “Could we get a comforter?”. He responded back saying, “you didn't ask for a comforter, I am giving you bed sheets.” I said back to him, “we need a comforter because the bloody bed sheets touched the comforter hence we would need all new bedding.” With extreme disrespect and rudeness, he said he will go get it. When he returned with the comforter in hand I had the old sheets that had blood on it, all wrapped up. Then he gives me the comforter. I asked him “what do you want me to do with the bloody bed sheets”, and he said “I don't know what you want me to do with it. It's not my job. You know, I am doing you a favor by bringing you these things right now, this isn't even my job, I work at the front desk.” Obviously I was very upset at this and I found this to be extremely unprofessional as the hotel had blood on the sheets, and they should do anything to fix it and to make sure that we are happy. Obviously in this case this employee did not care. When I replied back saying “that this is a problem that needs to be fixed and whoever's working at the hotel needs to be able to help me and not be rude to me, I was replied back with a statement that I would be kicked out for being too disrespectful. Along with this, this individual decided to curse at me and once he started cursing at me, with fear of safety because my girlfriend was also in the bedroom I closed the door and locked it. Despite me closing the door and locking it, this man continued to curse me out and it seems like he almost wanted to fight me saying “F*ck this and f*ck that, come on man, it's like that?!” Then I give a call to the front desk and the same lady answers again, I explain the whole situation and she apologizes. She confirms to me that compensation will be gi

Il condizionatore d’aria non ha reso la stanza fredda, il luglio in cinese, può essere molto caldo, è stato detto dal direttore che è perché ho le mie tende aperte, e il sole sta splendendo. A casa la mia cortina è aperta con il sole, e il mio condizionatore d'aria è freddo la mia casa.Ha anche detto che nel primo ufficio è 87 , con il condizionatore d'aria in funzione, quindi dovrei stare bene, se lavora in queste condizioni.

Great hotel, yummy breakfast, air conditioning problems and bed not as comfy as usual but but this is a great stop overnight

環境清幽，是個很舒心安適放鬆的好地方，離開洛杉磯的喧囂煩亂，我喜歡這裡的離塵不離城，早餐豐富還有一樓24小時茶水咖啡供應，停車方便安全且免費，下次再來會考慮再首選這家