Holiday Park Resort - Ultra All İnclusive

Polecam super miejsce,, obsługa bardzo miła i promocna dla gości, no i ciągle uśmiechnięci mimo zmęczenia Tkank you Muhammad for your service and i wish you achieve your future goals, you are the best We come back

Our recent trip to Holiday Park Resort was an exercise in frustration and disappointment. My group of seven, who had booked and paid for three separate rooms, was met with a significant overbooking issue upon check-in. This forced two of our families to cram into a single, substandard duplex room for the first night. The promised "sea-view upgrade" that followed was a poor consolation, as our new rooms were still dirty and poorly maintained. The most concerning part of our stay was the disastrous food quality. It was so unappealing and seemingly unhygienic that four members of our group became ill. The fear of getting sick spread quickly, and for the entire week, my diet consisted of nothing but bland french fries and salad, as it was the only thing that felt safe to eat. The "all-inclusive" dining was not a benefit; it was a health risk. Beyond the food, the service was consistently bad. The reception staff was rude and unhelpful, and a smile was a rare sight among the employees. While one of our rooms was completely neglected in terms of cleaning and amenities, the overall lack of care from the staff was a theme throughout our stay. This hotel claims to be a five-star resort, but in reality, it fails on every fundamental level, from basic hygiene to customer service. I would not recommend this hotel to anyone who values their health or wants a pleasant vacation.

We don’t recommend this hotel at all, choose some other place, like seriously! We travelled there as a family of four together with another family of four friends. Based on our stay, this is not a 5-star hotel – at best, it feels like a 3-star. Food & Drinks: The food selection and taste were mostly awful. Breakfasts were the worst, lunches a bit better, and dinners were the only meal that was acceptable. Drink selection was also poor: juices were undrinkable, alcohol quality was the cheapest, and the cocktails reflected that. Rooms: The rooms were clean upon arrival, but during our stay they were barely cleaned. Housekeeping often forgot essentials such as toilet paper or towels. There were also several maintenance issues: a ceiling lamp and a power socket fell out, one of the beds had broken corners, and the balcony door didn’t close completely. Some issues were fixed, but not all. Service & Security: The hotel lost one of our clothing items sent for cleaning. Even worse, €50 was stolen from our bag in the room during the stay, which we believe happened during cleaning. When we raised the issue, the reception told us to call the police. Once the police arrived, we were told we’d have to hire translators at €300 to file a report, or sign a document in Turkish (which we couldn’t even photograph or translate) that apparently stated we had no claims against the hotel. Later, hotel staff even threatened we wouldn’t be able to check out until we signed that document. We refused and had to involve our tour agency to resolve the situation. Overall, the reception and management showed no concern and provided no real help. Positives: The only things we liked were the hotel’s territory with its own access to the beach, and the evening entertainment. Other concerns: During our stay, three people from our family (including myself) and one from our friends’ family suffered food poisoning with vomiting and diarrhea for a day. We did not drink tap water, so it must have come from food or drinks. We later noticed other recent reviews also mentioning the same issue.

We came here for one week, it was nice and close to the sea. Everything was nice. First time here, we could party at night, Dodo’s music was awesome, he was very helpful. The food was great, the activities also. We recommend this hotel and Dodo also.

Dirty plates, glasses. All the children in the hotel get rotavirus. At dinner in Alya Kart, ants are crawling on the table. The sea is dirty, the beach is in cigarette butts! Terrible impression!