Hotel in zona Stone Forest, Odesos

The receptionist was polite, kindly took record of my ID /Bulgarian passport/ had a short, friendly conversation with me and even went a little further by allowing himself to ask about my personal situation such as 'how my husband let me go to Bulgaria in a hotel, all alone' ; asked me to go on a date with him and last, but not least commented that since my husband is not in the country I can go on a date with him and that would not affect my marriage in any way. I have not made an issue of that situation as I told him quite clear and made him understand that does not matter what the situation is I would not cross the 'boarder' and there is not a chance in the world I can let any of this happen. Other than that - he has always had a smile on his face and operated an excellent example of customer service. Once I was checked-in I went to the room /405/ to find out there is nothing like what it was in the pictures advertised online on Booking.com and I got shocked, but I decided to deal with it on the next day. I was completely exhausted of the travel I have had in the past couple of days so I have only changed and went out for dinner. The male at the reception was again kind enough to give me some options for good places to have dinner near the hotel. I have then returned and went to bed straight away as I had an extremely important exam on the next day. The day is 12th of May 2022, 8:10 - I was woken up by two brown-ish dressed females who were dressed as cleaners but again had no badge on their clothes. They were shouting to each other from different room at 8AM which completely pissed me off as I could not have the rest I needed for the exam I had later on the same day. I made them aware that their behaviour is unacceptable and even then they did not apologise or even stopped. Since I was already woken up 4 hours prior my alarm I decided to check on Booking app what kind of room I booked as I know my wants and I doubted I would book a room that looks more like a cell in a prison in Bangladesh - with only a small window and hard access to natural day light. I then realised that the room I booked has a terrace and French windows which is nothing like the room I was hosted in. I have immediately called Booking.com's customer service and they arranged for me to be moved to the room I have actually booked. I have kindly asked for help to move my luggage and was told to ask 'the female on the 4th floor' who completely denied to assist me and even mentioned I am spoiled by my husband /which is a conclusion I believe no one should make verbal since they do not know me in person/. I have moved my luggage all alone and went for my daily tasks. Day 4 - 15th of May 2022; 12.30 PM - I have asked the female /picture attached below/ who again had not have any badge on her clothes for a coffee with milk and a bottle of water and then took a seat in the cafe area. I was told I could grab them in a very disrespectful manner and I was given a 'look' by the

Grand Hotel London is a gem, but a gem that needs polishing, and one which needs supporting if it is to complete a successful comeback after the pandemic. The building is a Belle Epoque triumph, the bar, the rooms have to be seen to be believed. We had a splendid suite overlooking the square (#1) which was wonderful to stay in. The bathroom was modern and entirely satisfactory. Staff were very helpful during our stay, and we found the breakfast quite adequate ( though it required passing downstairs to the lobby and then up to the breakfast room) The bar was architecturally magnificent, but almost always empty, and the restaurant hasn't reopened for evening meals. The location is very convenient for the beach, museums and galleries and the Railway station. One final point; there is a large tree immediately outside the hotel which needs radical pruning to improve the view into and out of the hotel.

Mi sento un po'di fumo in una stanza.

Situato a 5 minuti a piedi dal centro Hotel che offre confort e ottimi servizi . Le stanze sono molto ampie con letto king size frigobar super fornito Safety box accappatoi teli e set da bagno Il bagno con vasca di design e doccia . Servizio colazione e ristorazione buoni . Il Personale molto disponibile gentile e attendo alle esigenze del cliente . Un particolare ringraziamento a Kalin per la disponibilità e soprattutto per la cortesia . Un hotel sicuramente da consigliare .

I have just come home after an eight-day stay here. The hotel was even better than I expected from the reviews submitted by others. The location is excellent, right across the road from the beautiful Primorski Park and a short walk to the beach, and also a short walk from the old part of the city with many restaurants and other attractions. It's also a short walk from the stop for 409 bus to and from the Airport! The staff were all helpful and spoke English, the buffet breakfast was excellent and the whole hotel was spotlessly clean. The room I was in was spacious and well fitted out (built-in wardrobes, desk etc.) and the bed was very comfortable. So I would certainly reccomend mOdus Hotel!

Hotel con ottima posizione vicino al centro, al porto e alla spiaggia. Colazione eccellente e diversa dal solito. Ogni mattina includono un qualcosa di nuovo nella colazione. Ci sono scelte di cibo più sano anche se si vuole. Ringraziamo Genia per l'ospitalità e l'aiuto. Torneremo presto.