Utente ospite
19 febbraio 2025
Do NOT be deceived by the misleading pictures! This so-called waterpark is a complete joke—it consists of a single slide. The food is far below mediocre, and the sushi bar is a disgrace, offering just four options, one of which is literally a "California roll with just cream cheese." From the moment we arrived, we were bombarded with aggressive upselling. Our original reservation was for a room with a balcony, but suddenly, they "couldn't fulfill it" unless we paid an extra $260 for another balcony room. When that one mysteriously disappeared, they pushed us to pay $400 extra for an ocean-view balcony—only to "lose" that one too! In the end, the only available option was a honeymoon suite for an outrageous $1,300—a blatant, predatory scam. To make matters worse, the level of indifference here is appalling. When my husband injured his thumb and went to the nurse's station, they refused to provide a bandage—even when he offered to pay by credit card or room charge. This was, without a doubt, the worst Caribbean experience we've ever had. Avoid this place at all costs!
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