Ramada by Wyndham Oceanside

I requested a refund to Trip.com. It has not solved yet. I booked the room last minutes at 10pm because that was the closest hotel from my friend’s house where I attended a birthday gathering. Instead of driving back home in Los Angeles, I decided to stay in a hotel which I told the front desk personnel when I checked in. I chose Ramada assuming that it would be a decent accommodation. I entered the room, A/C was on, and the room smelled bad. I tried to ignore since it was so late, yet I could not sleep and called to the front desk. The personnel stated that they just deep cleaned that room, the carpet might’ve been still wet, that's why it smelled. I asked him a refund. He told me that he would check the another available room and if the room did not smell (he said that room was also deep clearned as well), he would call me. He did not. It was already midnight and I had no choice but stayed. He said he would leave a note for the morning shift personnel. In the morning, the front desk personnel apologized me and told me that the owner would contact me on Mobday. I left a note to the owner and obtained a photo copy of it. As a Ramada group hotel, they should not sell any room with that condition to anyone.

性價比高，離中途島和瓦斯燈小意大利等景區都是不到十分鐘車程。華美達的汽車旅館，早餐不是自助，是點餐後堂食或打包，衞生倒是每天打掃，小強也沒看到，洗衣烘乾收費較貴，健身房設備基本都是壞的，熱水池可以泡熱水

I reserved 3 night stay for my tenant. I gave the supervisor my information as I am the one paying for the rooms because my tenant has the cancer. The supervisor calls me and tells my more than 2 occasions that my tenant doesn’t look like she cancer. On top of that she said “those people” are known to cause normal wear and tear and there will be an additional cost. She yelled at my tenant to take the stairs and not the elevator. Mind you my tenant showed her proof she was disabled. She made my tenant very uncomfortable and refused to give us her supervisor information.

Location is loud The location was by a main street so it was pretty loud. The room has a distinct damp smell and it's pretty old. You get what you pay for. It was fine for an overnight stay but wouldn't recommend if it's a vacation.

The property was misrepresented as being an enclosed facility was not. Not in a good neighborhood. Did not look like shown. When arriving i did not feel safe. The company does not care still charged fir toom due to their policy. Guess safety is not a priority. The staff was rude. Would not give correct answers in call before arrival. Many issue. Will not stay at a ramada ever.

Bathroom was not cleaned and room had a mold smell. Bed was made and staff was friendly