Comfort Inn Ocala Silver Springs

Our stay was great! The staff were so kind and helpful with any questions I had. Would definitely stay again!

We arrived at 2:17pm after a long trip. We were not allowed to check-in until 3pm on the dot. I have travelled for over 30 years and this is the first time I was told to wait when arriving less than an hour before check-in time. The room was clean and available. They just chose to not let us in. Once they did, the key didn’t work in our door to get into the room. We inserted the card and the light turned green but the door would not open when we pushed down on the handle. Come to find out, instead of pushing the door handle down and opening the door as you universally do in all other hotels we have stayed at, you had to instead push the handle up for the door to open, yet no one told us these non-universal instructions when we checked-in so that we would know to do things differently. We found out because a circulatingchambermaid said “for your room you have to push the door handle up instead of down”. It was specific to our room, not all the rooms. I think something must have broken with the door handle and they make-shift fixed it and the only way it would work was to put it back together upside down, so you have to push the handle up instead of down. They were very unaccomodating and did not provide needed instructions, so we won’t come back.

The place was very comfortable and clean, waking up each morning to a varied breakfast was a nice touch. 100% would stay here again since the location was literally in the heart of Ocala so everything was nearby

The TV has only one working channel. The shelf under the sink doesn’t get cleaned or dusted. It was very dusty and clean towels are put on that shelf on top of the dust. The cheese omelet and sausage patties were hard and not edible.

I had 2 very large cockroaches in the shower on one of my days. I got them down the drain and put a wash cloth in the drain to keep them out. YIKES!!!

The property needs to be updated. The carpets were worn and dirty. The breakfast was not great. It was noisy throughout the night.

I was very satisfied with my stay and i will definitely be staying there again! Everyone there was very kind.

This property is run down and filthy. Our room 225 had a missing smoke detector and moldy shower. The carpet was gross and property dated and neglected.

Card for entry didn’t work several times had to reset or get new one at front desk . Last night at the location someone tried gaining entry into my room , but thank goodness i had the safety latch on . Do they attempt med to gain access definitely with a hotel card .. I packed up my belongings at approximately 9pm and left immediately after police arrived to check on situation, I’m asking for a full refund or at least for the one night i left before harm could happen