Utente ospite
31 gennaio 2023
1. Room was in poor condition and generally not maintained well. The carpet is old and has large iron burn marks visible. Room didn't even have a glass we that could drink from. 2. The whole room suffered an electrical power failure at around 22:00hrs leaving us using our phone torch to see things until we went to sleep. ( tip to owner ) the filthy and very noisy extractor fan in the bathroom is probably the cause. 3. There are NO staff on duty at night so we couldn't get somebody to rectify the electrical power outage. When I complained in the morning the lady pointed at a phone number on the wall which I could have called.. I replied I would have if I'd have had a signal . Owners should make it very clear in communication with clients that no one is physically on duty at night at the hotel. ( not sure if that is a breach of law in Austria for this size of hotel ? ) 4. Building is 4 stories high but has no lift so avoid if you have heavy bags 5. Our stay was 1 night and in low season so room rate is probly half of high season charges. I would be doubly disappointed if I'd paid high season prices 6. My opinion: Location good 👍 but unfortunately accommodation not so good 😕
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