Obertraun 302, Obertraun, Upper Austria, 4831, AustriaDettagli hotel
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Paragoniamo i prezzi
1 notte
Recensioni degli ospiti
4.2/5
Molto buono
74 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.2
Strutture e servizi4.2
Servizio4.1
Pulizia4.2
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Tutte le recensioni(74)
Recensioni positive(5)
Recensioni con foto/video(3)
Recensioni negative(2)
Utente ospite
Chalet Hallstättersee
Soggiorno: apr 2024
Coppia
12 recensione
4.5/5
Ottimo
Pubblicata: 19 apr 2024
Very nice resort with spacious compound, and very convenient. We took a boat from the resort to Hallstatt, 10 euro per person. From Hallstatt, there is a public bus taking us right to the bus stop in front of the resort.
However, I was quite disappointed with the wrong information in trip.com regarding the rooms. Intially I wanted to book a chalet with 2 rooms as we are a group of 2 couples. When i made the booking, trip.com website stated that 1 room can fit in max 2 persons. So naturally i had to book 2 rooms. When i arrived that the resort i was shocked to find out that I was misled to pay for 2 chalets with 4 rooms! We didn't use the other chalet of course.
It was totally unfair that because of the wrong information in trip.com, we have to pay for 2 other rooms that we didn't need at all.
I am asking for compensation from trip.com regarding my loss and it's been 4 days and i am still waiting to hear from them for a solution.
Traduci
Hakimhalym
Chalet Hallstättersee
Soggiorno: feb 2024
Famiglia
12 recensione
5.0/5
Eccezionale
Pubblicata: 1 mar 2024
Excellent resort, nice and cozy. But there is deposit 300€ which is a bit shock, usually other hotels 100€. But no worries it return back once check out. Overall nice we have nice stay here.