Kaila Beach Hotel - All Inclusive

Hotel was very nice,personal was very friendly(Alihand,Jasmine,Nicole,nice weitress)hotel was very nice location,everything was very close,food was amazing,private beach and very nice tripsroom was very cleany,nice bed,hotel was very clean,housekeeping perfect,we were staying in main building.Feeling eas like coming home,so top 10 personal

Kaliya Beach, Alanya — Strongly Not Recommended! The staff is completely unfriendly, indifferent, and outright rude. Special mention goes to Hasan at the reception — an utterly ill-mannered person whose face clearly says, “You all are a nuisance.” He is completely incapable of working in hospitality, and his attitude towards guests is terrible. Only those who hand a few dollars directly to the staff get any privileges. Regular guests are treated like second-class visitors. The bar officially opens at 10 AM, but some guests get drinks at 9, while others are rudely refused. The rooms are old, the renovation is clearly years old, and the air conditioner barely works. Cleanliness is average at best, with no attention to detail. The beach is tiny, crowded, and swimming is almost impossible. According to the hotel rules, sunbeds cannot be reserved with towels — they are supposed to be removed — but in reality, all sunbeds are taken, no one clears them, and it’s nearly impossible to find a spot. Overall: this hotel is only suitable for those willing to endure rude staff, a tiny crowded beach, and outdated rooms. Everyone else — absolutely not. There is mold in the bathroom, which is unacceptable.