Hotel Escondido Oaxaca

除了床太軟，其他都挺好。

I did not end up going to this hotel, so I can't comment on the hotel itself. For various reasons I had to cancel my reservation. However, I did interact with the front desk via email and they were prompt and helpful. I do want to make people aware of a potential billing issue. If you book your room through Marriott you will be quoted a total amount including taxes in USD. However, the hotel will charge you in Pesos using what the hotel believes to be the market USD/Peso exchange rate. The hotel uses PayPal to process the payment 7 days in advance of arrival. PayPal gives you two options: (1) PP will do the exchange and also charge a 4% fee, or (2) your CC company will do the exchange. ALWAYS use your CC bank to do the exchange. Unfortunately the exchange rate the hotel uses and what your CC will use will probably be different and you will end-up paying more in USD than what was quoted by Marriott (the Marriott reservation does not state that the USD amount is an estimate.) I did push back on this with the hotel and they lowered the Peso amount, but I ended paying about $10 USD more than the Marriott quote. It would have been $100+ if I hadn't pushed back. The hotel should take the exchange rate risk not the guest. They could have PP charge the guest in USD and then remit the Peso equivalent to the hotel.

This was a fabulous hotel. We were talking today before we left how everyone looked after us like it was a family run hotel. We need to learn more Spanish because the staff were so apologetic when we didn't understand them. THe location is great fir a short walk into the peak areas for the parades and music. And our balcony room allowed a view of the sunrise and we could hear the music from Zocalo! I also benefited from the 25 min walk-up to Cerro el Fortin. Nice breakfast. Great cocktails. But simply lovely staff around the clock. We will be back.