Hotel Casa Santo Origen

This place by far is the best place to stay in Oaxaca if you are looking for luxury, services, ambiance and very good food specially breakfast. It’s located 15-20 min away from city center (down town) in a great charming neighborhood which allows you to be away from the busyness but yet short taxi drive. The stuff are super friendly and professional and everyone one was super hospitable. The rooms are very clean and unique but also charming, I highly recommend this place to anyone who is looking for something a bit luxurious without breaking the bank as in my opinion it’s priced just right for what and where it is.

This is a lovely boutique hotel far from the madding crowd in downtown Oaxaca. It is in a beautiful section of town along the hills above the city. Staff here were very gracious and helpful. They responded to every request. The restaurant on the property has beautiful views all around. Breakfast was delicious and so were the margaritas and mezcal drinks. We had a room on the second level which also had wonderful views. Each evening we had a special surprise waiting for us on the bed. Fresh water was plentiful and served each day with an herb inside the water bottle. Room amenities were not lacking. TV worked great and included Netflix. Bird of paradise flowers were placed in the room and there was also a welcome snack.

Beautiful stone building, extraordinary staff, an oasis perched above Oaxaca city. This hotel has been on my saved list for years and it did not disappoint. We stayed in La Canada room (roughly translated to canyon in Spanish). I had specially selected this room due to the private hot tub on the terrace. We did have to ask them to top it up to cover the jets (felt like that should’ve been done at this price point) but they quickly attended to it. This room is on the top floor over looking part of the city. It was exactly what I wanted for a special get away for my husband’s birthday. One morning we ordered breakfast to the room and loved that, beautiful views and a lovely in room breakfast. The onsite restaurant was fabulous, we even cancelled reservations at a fancy place in town for his birthday because we preferred the food and atmosphere of this gem. Their sourdough is incredibly delicious, we even pre ordered a loaf to take with us as we continued our journey; so sweet of them to accommodate. Their hot sauces are legendary - be very careful of the hotttst one :) Every staff member was incredible and kind and lovely. We had no issues communicating with them despite our limited Spanish. The ingenuity in the rooms was fabulous, from storage to room separation. The pool is small but deep and lovely for a cool off on a hot day, in fact one day we decided to just do that all day and we loved it, very comfortable and the lovely restaurant staff checked on us to see off we needed anything. The price is high. I can’t explain or justify quite why it’s so high but I can say we created beautiful memories here and really enjoyed our stay - sick a lovely place to come back after exploring - and we would stay there again . We loved the limited number of guests. They explain their rooms well, so choose carefully and select what is important to you.

We were given a room next to the restaurant, if you want to sit outside at the balcony you are literally sitting next to one of the tables in the restaurants. To keep some privacy we closed the curtain the whole time and that is the only window in the room so basically we could not enough at all. Also it’s very noisy so you cannot rest. I have raised the issue to one of the staff, and got a reply of “only until 10pm every night and all the other rooms are similar”. Anyway we requested to change to another room but only available the next day. Moreover the shower temperature is not stable, during the shower it became super hot and cold suddenly. After googling we discovered another guest complained about the exact same thing as us one month ago. The hotel room also lacking basic stuff like kettle, fridge and wine glasses etc. Gym is not available at all. The swimming pool is so small you can barely swim. Also the hotel is quite far from city so prepare to pay 200pesos each way. The staff for the guest services also have very limited English so we ordered the taxi several times and found out it wasn’t ordered. Also the hotel staff texted us on WhatsApp several times on WhatsApp in Spanish and we have been quite clear at the beginning we do not understand Spanish. Other than the stuff mentioned above, other staff are helpful and nice. But definitely overpriced for what it is.

My wife and I had an absolutely outstanding stay at the Origen. Our room (Papalauban?) walked right out to the pool area. The pool is quite small but conducive to socializing with other guests. Great way to have the afternoon creep into the evening. The restaurant there is fantastic. Great breakfasts and dinners. I had paella one night and it was as good as one will get in Spain. And we went to their sister restaurant just around the block - Entre Lenos - our final morning there and it was really great, as well. But where the Casa stood out most of all was the service. The front desk could not have been more accommodating. And shout to servers Jorge and Isiais - they were magnificent hosts. This was our only time in Oaxaca, but I cannot think of anywhere else I would stay for a visit. Yes, it's a ride into town, but the peacefulness and beauty and service are perfect.

Best place for a calm and high classy stay in Oaxaca. Beautiful design, great rooms, and a fantastic restaurant. We loved the room with our jacuzzi, the serene/calm neighourhood and the fabulous service of all employees. Thank you Casa Origen Team for making our stay in Oaxaca an absolute highlight.