Days Inn by Wyndham Oak Ridge Knoxville

The hotel was inexpensive, so I was not expecting a lot. The room was clean and the area was quiet. The continental breakfast has room to improve.

Locals that live within 50 miles cannot rent rooms. Clerk said it was because “they tear up the rooms”. Smelled bad. Not clean.

I stayed at this property once before and slept with the lights on for fear of cockroaches crawling all over me in my sleep. It was very dirty, rundown, half the lightbulbs didn't work, and there was mold in the shower, as well as a terrible paint/caulk job, and there was a large gap under the room door to the outside more than an inch tall to let light, bugs, and who knows what else inside. The breakfast was a couple of bars and juice/coffee. Very sad. So I booked again, not realizing it was the same hotel. As soon as I figured it out I called to cancel, they barely took my name and then hung up quickly. I assumed it was taken care of and I booked a different hotel. I just returned and found the ******* feedback form in my inbox asking how my stay was. That was odd. I checked and realized I'd never been refunded the money. I spoke with ******* who said they would speak with the hotel and the hotel refused to refund the money or do anything about it. I never showed up or checked into the hotel as I thought it was cancelled. Someone didn't follow through on this and now I'm charged for 2 full nights at a hotel I never set foot in. I'm very disappointed by how this has been handled.

First, I noticed the TV did not work and then I went to sit down but I noticed that there was no chair so I went to call the front desk and ask about getting a chair and maybe a working TV. I don’t understand the phone had been ripped out of the wall. This property is unkempt and in bad repair and the management is not paying attention. I will not be staying here again. It is a shame for this. Property to be in this level of disrepair and filth and uncleanliness. On the upside, there was plenty of towels soap in the shower was clean, except for the hair on the walls.

Power was out for a full 8 hours, there was construction happening the whole time outside and found a bed bug on my last day took it to the office in bag and still didn’t get a refund

Where do I start? I need to frame this with the realistic perspective that this is a 2 star property. However, this place should be closed. There were cockroaches and dead bugs all over the room. In addition to this, there were stickers taped to the bathroom door from someone's used sock packages. A smoothie sticker on the bedside lights, and the room was in total disrepair from the lights, to the sockets, to the shower faucet. The fan to the bathroom vent wall filthy, and the sheets were clean ... But there was a.cigarette burn on our sheets. Then the "Continental breakfast" was granola bars and coffee. Please don't be deceptive and falsely represent your hotel online and disgrace the Wyndham brand. Please invest in your. property and repair it or close it.

The staff were very friendly upon check-in. Room was OK, just very worn. The advertisement for the property list "Included Breakfast" Breakfast consisted of an individually wrapped "Nutri-Grain Bar" that's it! They had about 20 of them on a tray - NOTHING else! There was coffee and some juice.

The room we was given when we entered had not been cleaned, apparently several as when we went back to the front they stated several people before us had complained about rooms not being clean.

******* overbooked was no room available at 3:30 at night it’s unacceptable very disappointed from ******* service