Hotel Family-friendly a O＇Reilly

We were quite disappointed with our stay at O'Reillys. Firstly we didn't realise how far away the villas were from the main retreat. Nothing on the website prepared us for that. It meant us driving every time we headed to the dining area and the activiities. And there was no parking for the villa guests up at the retreat, so it was always a walk from the day visitors car park. We enjoyed the sunset tour, that was the only good experience we had. The wildlife encounter was very poor, and glad that it was included in our package, because if we paid extra for that, we would have been complaining on the spot. The bird of prey presentation was very good, but having to pay for the chance to put the bird on our arms was excessive, since we took the photos ourselves. I understand that these beautiful animals are expensive to keep and feed, but the presentation was another activity that was charged extra for most guests. That should have been included. We did pay for the experience, but it is a shame that we had to. The dining room was dark and dingy and very outdated, and needs lots of love and serious renovation. Looking out the windows from the restaurant, it is very dirty and cobwebs in those areas, it looks awful. Simple to fix those kind of things. The food was quite good. Service was good from staff. The villas themselves were very nice, but so bland. There were shelves with nothing on them at all, no information on the area or the national park. No artwork on the walls and because of the completley overgrown bush, it was dark. it felt so clinical and unwelcoming. There was no view from our balcony as it was totally surrounded by the bush. This was just another disapointment for us. The retreat reception and general areas were like visiting a time capsule, and while I appreciate rustic, there was nothing appealing about this experience. My one spot review was for the food and the sunset tour only, I don't feel that anything else deserved a good review.