Tea and Experience Factory - Thema Collection

Very attentive service, especially from front desk stafff Thejan who is passionate about his job. He's also cheerful and took good care of his guests. Glad to have Lakshan as our guide to the waterfall and our tea plantation experience. Chef Morgan cooks amazing Sri Lankan food and also very fine western cuisine. The rest of the staff were very attentive as well.

整體服務很滿意，還有免費製茶、採茶體驗，走的時候還送了兩盒茶葉。但上山的路確實不好走，務必包車找當地司機開上去，而且最好傍晚6點前到，否則天一黑，半小時山路顛簸無路燈太危險。另外，酒店的隔音是有點差的，是否影響睡眠就要看好不好彩，遇到哪些當天同入住的人。不過個人感覺住客素質都尚可。

We booked the entire property for our annual team outing. The team was incredibly flexible and friendly, maintaining proactive communication to ensure our smooth arrival. Safe parking for our bus was arranged, and the requested safari Jeeps were ready on time—no delays whatsoever. We were welcomed with a warm traditional greeting and a delightful cinnamon tea, unique to the property. The culinary experience was a highlight: a simple yet authentic five-course menu served with high-standard restaurant service and varieties of snacks provided for tea time. Rooms were spacious, clean and well-equipped with all necessary amenities, including sanitary kits. The location itself is breathtaking—an ideal escape into nature. We explored two nearby waterfalls with the guidance of a knowledgeable naturalist who enriched the experience with insightful commentary. The tea factory tour was fascinating, showcasing the full production process, although we missed tea plucking due to weather. A special thanks to Vinod, Anuhas, the restaurant manager (whose name escapes us)and Thilan, who made the stay and the process more convenient from the point of reservation, and the entire team for their outstanding hospitality. If you are a tea lover their cinnamon tea is a must-try available to buy at a reasonable price. All in all, this was an unforgettable experience—absolutely worth every moment. Would you like this formatted for a travel site or shared as a social media post? Yes