Oatlands by Jetwing

Our experience with Jetwing properties was exceptional. Clyde expertly managed our journey across several of their locations, and Allan provided invaluable assistance during our stay at Oatlands by Jetwing. Traveling all the way from Australia, we were rewarded with an incredible experience.

Malisha was our exclusive butler at Oatlands. He was attentive,discreet and alert to our every need. The food in our private dining room was exquisite. This young man was a credit to his profession, his town and his country. The suit was comfortable and oozed colonial charm.

Amazing service!!! Jeewantha was so kind to us and helped us with anything we needed! The beds were also literally the most comfy thing we’ve slept on! All round fantastic ☺️☺️ we loved it all and can’t wait to come back. What an amazing stay and we were so lucky with the weather too

The hotel is a bangalow situated atop one of the hills in nuwara eliya. The rooms and property are all great but there is hardly any service. Entire staff is busy with their main hotel which is jet-wings st andrews. No one is there to look after guests here. We had to struggle for basics like ordering food.

The place is dated and doesnt smell great. Toilet seats were broken, rooms were musty, The WiFi wasn't working (can connect to wifi but does not have internet). We were informed that it should work but it never did. We had issues with hot water. You might get hot water if you are lucky.. The place is not worth the money. All the rooms were occupied but only one staff member. He was doing his best but it isnt fair to ask for one staff member to cover the needs of all occupents. I personally wouldn't recommend

The property is located behind the st Andrew’s and if you have a car, it is not easy to reach to the top. Greeted by Jeewantha and Shashmika at check in and was shown to the room directly, Jeewantha even walked me to the St Andrew’s showing me where the breakfast venue was (yes they don’t have an on-site kitchen but you can order in room dining for dinner). Breakfast was great and Shashmika was so kind in walking me there, waited I finished and walked me back. Room is decorated like the old English grandma house styles but everything is in function. It’s just that they sprayed too much air refresher which triggered runny nose all night. Room is equipped with a heater just in case if it’s too cold at night. Also you need to wait for a good 5 minutes before having a hot shower. FYI they only have 4 rooms at the Outland and the st Andrew’s are currently under renovation I gave it a 4/5 was because I’ve had 2 very noisy neighbours- the babies started crying from 6am.. the soundproof was extremely poor